Flexible Services iNotice Board Friday April 10, 2015 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Friday April 10, 2015 Actual Trips: 298 Actual Passengers Transported: 339 Overall On Time Performance 98.66% Scheduled 54.70% Appointment Time: 100% Productivity: 1.47 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Friday April 10, 2015 Actual Trips: 669 (69%) Actual Passenger Transported: 710 Overall On Time Performance: 98.65% Scheduled: 98.80% Appointment Time: 97.14% Productivity: 6.12% 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Friday April 10, 2015 Total Trips: 967 Trip Per Hour: 4.70 Actual Passengers Transported: 1049 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Friday April 10, 2015 STAR Transported: 108 - Ambulatory 231 -Wheelchair / Scooter, Etc Advantage Transported: 704- Ambulatory 6- Wheelchair / Scooter, Etc Total : 812- Ambulatory 237 - Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6