Incident at Gulley Substation

Breaker on circuit one

Test clip left on “C” phase of the breaker

Wire from the load side of the breaker

Splatter from the wire

Controls at the “Doble” unit

Negative Effects of Consequences to Control Behavior Escape- Humans will often attempt to escape from negative consequences by simply “tuning out” or perhaps cheating or lying Aggression- Assault on the boss, slow down production, sabotage a safety program, steal supplies, or vandalize property Apathy-When people feel controlled by negative consequences, they are to simply resign themselves to doing only what is required Countercontrol- Some people look for ways of beating the system they feel is controlling them

Questions to ask before applying a punishment contingency 1. Was a specific rule or regulation broken? 2. Was the behavior intentional? 3. Was a rule knowingly violated? 4. To what degree were other employees endangered? 5. What supports the at risk behavior? 6. How often has the employee performed the at risk behavior? 7. How often have others escaped punishment?

7 Habits of Successful People 1. Be proactive- Instead of reacting or worrying about conditions over which they have little or no control, proactive people focus their time and energy on things they can control. The problems, challenges, and opportunities we face fall in two areas – Circle of Concern and Circle of Influence. The circle of influence are those things we can control and circle of control are those things over which we have no control.

Begin with the End in Mind What are we trying to accomplish?

Put first things first Looking at a “situation” what is important to management ? What is important to the employee?

Think Win-Win Win-win is not about being nice, nor is it a quick fix technique. Most of us learn to base our self-worth on comparisons and competition. We think about succeeding in terms of someone else’s failing. There is only so much of the pie to go around, and if you get a big piece, there is less for me. Win-win sees life as a cooperative arena, not a competitive one. Win- win is a frame of mind and heart that constantly seeks mutual benefit in all human reactions. Win-win means agreements or solutions are mutually beneficial and satisfying. We both get the pie, and it tastes pretty darn good.

Seek first to understand and then be understood Why do we investigate accidents? Listen carefully

Synergize It’s team work, open-mindedness and the adventure of finding new solutions to old problems. “Two heads are better than one.”

“Sharpen the saw” Sharpen the saw means preserving and enhancing the greatest asset you have—You!

Each Incident is Unique We investigate accidents to reach the root cause

Training vs. Education In industry “training” is a more common term than “education.” This reflects the concern that employees know exactly what to do in order to complete a particular task effectively and safely. With a “training” mindset, however managers can come across as demanding because “I said so” rather than because it is the best way to do it. Leaders educate – offering rationale and examples rather than policy and direction.

The day soldiers stop bringing you their problems is the day you have stopped leading them. They have either lost confidence that you can’t help them or concluded that you don’t care. Either case is a failure of leadership. – Colin Powell

Sword of Damocles http://en.wikipedia.org/wiki/Damocles