Do Wireless Your Way GroupWise Mobile Server and BlackBerry Enterprise Server for Novell GroupWise Gregory Webb Novell, GroupWise Product Marketing Ken Muir Director, Novell GroupWise Engineering

Starting With the Basics, Collaboration Must Be… Secure 1 Reliable 2 Adaptable 3 "What both end-users and IT need is stable, secure and accessible data." Robert Mahowald Program Director IDC, June 2005

The New Number 4 Mobile 4 According to a recent IDC report, the mobile worker population will increase from more than 650 million worldwide in 2004 to more than 850 million in This represents more than one quarter of the worldwide workforce. IDC, Worldwide Mobile Worker Population Forecast and Analysis, October 2005

Mobility: A Pressing Collaboration Need A new platform has emerged… Proliferation of mobile devices (BlackBerry, Treo, PocketPC – and thats just the beginning) Better than ever for managing , contacts, schedules, tasks, memos, etc. The profile of the mobile user is expanding… Not just for executives and sales reps; knowledge workers of every description need mobile access to and data More and more decisions are made on handhelds Replacing the laptop as the tool for traveling work Supporting this multitude of devices is difficult… Requires evaluating solutions, developing relationships with partners, finding budget, negotiating the purchase process, deploying the software – and then repeating the process every time a new device appears

Introducing GroupWise Mobile Server Real-time two-way wireless delivery of GroupWise Calendar and Meeting Requests Directory Lookup Contacts Tasks Notes Supports hundreds of mobile devices via any carrier network and or WiFi Available free of charge to GroupWise customers with current maintenance or upgrade protection GroupWise 7 SP1 required

Released Concurrently with Novell GroupWise 7 SP1 New features: Shared contacts in Outlook connector iCalendar support Low bandwidth WebAccess support Global signatures Mac Intel client Support for IPv6 in GWIM Many bug fixes

Full-Featured Wireless W-mail and PIM Wireless Push Full bi-directional sync New, Fwd, Reply, Reply-all Read/unread/delete Multi- mgmt Meeting Requests Attachments Full Sub-folder access Header size control Signature Truncation control Automatic clean-up Attachment filtering Support native apps SSL, 3DES, AES Power-on Password Theft-loss Protection Wireless Wireless Push Updates Full Bi-directional Sync Create Meetings Recurring Meetings Meeting Request Management Floating events Templates Support native calendar apps Wireless Push Updates Full Bi-directional Sync Priorities, notes, dates, etc. Calendar Security Contacts, Tasks Selected Features

Customer Excitement "As an organization that supports a variety of mobile devices, we appreciate Novell's commitment to broad mobile support. GroupWise Mobile Server, powered by Intellisync, will give our users access to GroupWise data on a wide range of devices. At the same time, it will greatly simplify the cost and complexity of delivering mobile communications to our workforce." –Sean Azhadi, Senior VP, Systems & Technology, San Diego County Credit Union "We've been looking for a way to meet our clients' wireless handheld needs for years. After repeated attempts with third party, half-baked offerings, GroupWise Mobile Server from Novell is by far the best solution we've seen...and it works great!" –Wesley H. Wingfield, Director of Network and User Services, The Metropolitan Community College, Kansas City, Missouri

GroupWise Mobile Server Requirements Windows 2000 and 2003 Server 1 GB RAM Estimated scalability is 500 – 1000 users/server Failover and clustering is supported Linux server support is in development and targeted for July release

GroupWise ® Mobile Server Competitive Information

Industrys Widest Device Support Symbian Series 60Symbian Series 80 SyncML Windows Mobile 5.0 Pocket PC Palm OS MS Smartphone Symbian UIQ (Sony Ericsson) GroupWise Mobile Server BREW

GroupWise Mobile Server Takes the Lead

More functional

More Platforms and Devices Microsoft covers a limited device set: the focus is on high-end devices only (they don't even support all of their own devices).

Stronger Security

GroupWise ® Mobile Server Architecture, Protocols and Process

Basic Configuration GroupWise Enterprise Network GroupWise Mobile Server Internet Wireless Network Data Synchronization Push Notification 80 / All synchronization occurs directly between device and the enterprise

Enterprise Configuration GroupWise Enterprise Network GroupWise Mobile Server DMZ Wireless Network Data Synchronization Push Notification 80 / Secure Mobile Gateway All synchronization occurs directly between device and the enterprise Secure Mobile Gateway Delivers push notifications to the device Allows for outbound-only push connections for increased security Enterprise data is not passed through or stored at the Secure Mobile Gateway Ensures consistent and reliable performance

Secure Gateway Provides for the ability to have only outbound initiated connections from the enterprise for sync traffic GroupWise Mobile Server communicates on port 8865 outbound to the Secure Gateway 100% Java code, no IIS required Requires a separate Windows server in the DMZ Handles all sync traffic from user devices to the GroupWise Mobile Server

Access Methods Same User/Account – Must use GroupWise authentication Separate Account – Can use any authentication type, user registers mailbox Trusted Application – Provides read/write access to all mailboxes – TA is registered on GW server; key is entered into GMS – GWTrustedApp.exe; can only register on a Windows machine

Security Data Synchronization and Access Options AES Encryption (128-bit encryption) Triple DES (112-bit encryption) Secure Sockets Layer (SSL 128-bit encryption) All options utilize Diffie-Hellman key exchange Configurable key expiration Authentication Leverage enterprise authentication sources Encrypted credentials and device ID Passwords are NEVER stored on the device.

User/Device Management Manage users and groups View and manage sync devices View system and user logs View summary reports

Client Software Provisioning From device, over-the-air From web, over-the-air

Stand-Alone Client Install Used to provision with a Flash Card or OTA website

Device Security Theft/Loss Protection a.k.a. Device Wipe and Kill Pill Available on demand by the server administrator Command can be pushed down to activate devices Renders a device unusable until a hard reset is performed Flexible enforcement options

GroupWise Mobile Server 2 Unity Release

Most extensively tested release ever – Developers scheduled for months of solid log analysis and bug fix – Fully automated stress testing (000s of test cases) – 3 months of internal/external beta testing Better server monitoring tools – Health monitoring, analysis and alerting tool – Server scalability analysis tool – Automated client push reliability and alerting tool Objective – Fortify the platform to build for future expansion Release Criteria

Updated Windows Mobile Experience Significantly Improved Inbox User Interface – Day separator in list – Integrated GAL / Corporate directory lookup – Handy keyboard shortcuts – Better screen layout for displaying addressees, etc. – Urgent, follow-up, reply-to flag iconic displays Added features – Separate audible notification feature for messages – Check names feature for addresses (corp and local contacts) – Auto drop down for frequently used addressees – Meeting request support > Accept/decline/tentative meeting requests – Improved status support > Set priority flag on s messages > Set follow-up flag for messages – Local search – Call sender feature – My Text feature for fast composition Extended GAL /corporate directory search – Lookup by phone number and name **NOTE: Not final screenshots Pocket PC: Palm Treo 700W; iMate JAMin; Sharp WS-ZERO3; and another unannounced Palm device Smartphone: Motorola Q; HTC StrTrk Other devices under consideration Certified On:

Updated S60 v3.0 Experience Significantly Improved User Experience – Separate inbox for s – Full view sorting options – Urgent, follow-up, reply-to flag iconic displays – Handy keyboard shortcuts – Active Idle screen Integration Added features – Configure client over the air globally – Meeting request support – Accept/decline/tentatively meeting requests – alert tone option – content auto-fetch more – Improved status support & control > Set priority flag on s messages > Set follow-up flag for messages > Mark read / unread – Attachment handling > Download individual attachments – Full PIM (Calendar, Notes & Tasks sync) Improved security – Encrypted store – Manual app password lock & Timed app PIN lock feature E50, E60, E61/62, E70, N80 Afrodite, Maxi, Slender Other Nseries under consideration Certified On:

Updated J2ME Feature Phone Experience Main Features – Synchronize and contacts with all supported backend sources – Delete propagation, read/unread, Urgent, follow-up, reply-to flag iconic displays – Handy numeric keyboard shortcuts – Auto drop down for frequently used addressees – Separate audible notification feature for messages – Meeting request support > Accept/decline/tentatively meeting requests – Improved status support & control > Set priority flag on s messages > Set follow-up flag for messages – My Text feature for fast composition – Attachment Smart-Forwarding only (no download) – Extended GAL / corporate directory search > Lookup by phone number and name Sony Ericsson K610i, K800i S40: demonstrable in Q406 (specific devices under consideration (e.g. Nokia 6230i) Certified On:

Updated Palm & UIQ v3.0 Experience Palm Already comprehensive feature support Plan for Follow-On client update in Q New SyncMail application that mirrors end-user functionality on ESeries Optimized wireless protocol support Palm Treo 650, 680, 700P Certified On: Sony Ericsson M600i, P990 Certified On: UIQ v3.0 Sychronizes , calendar, contacts, notes, and tasks Certified with native applications

Increase Market Reach: Language Support All end-user features localized for: English, French, German, Italian, Spanish, Finnish, Brazilian, Spanish, Norwegian, Polish, Danish, Czech, Japanese, Slovakian, Simplified and Traditional Chinese Complete product localized for: English, Japanese Total of 14 localized versions Arabic and Swedish plan in process

BlackBerry Enterprise Server for Novell GroupWise

In Conclusion

GroupWise Mobile Server summary Full-featured wireless and PIM –Real-time, two-way synchronization of , appointments, contacts, tasks and notes Broad mobile device support –Support for hundreds of devices running any of the following operating systems: Palm O/S, Symbian, Windows Mobile 5, Pocket PC 2003 or 2002, Microsoft SmartPhone O/S, BREW and SyncML Drives competitive advantage –Increases productivity, reduces administrative costs and workload, ensures protection of enterprise data 1 2 3

Selling GroupWise-enabled mobility to executives Emphasize the following concrete benefits: Increased productivity as users can access and share information regardless of location Greater flexibility as users can choose the devices and form factors they prefer Reduced management workload as administrators decrease time spent deploying, maintaining and supporting mobile users Lower hardware costs as servers dedicated to support various mobile device types can be consolidated Airtight security as data is secured at the firewall, during synchronization and in the event of device loss or theft

Software now available GroupWise 7 SP1 NOW AVAILABLE from: GroupWise Mobile Server NOW AVAILABLE* from: Learn more at: *For software and 90-day evaluation license. To make this license permanent, simply apply the permanent license key accessible from the Customer Care portal (for existing customers on maintenance/upgrade protection) or received as part of the order fulfillment process (for customers new to GroupWise or maintenance/upgrade protection).