Student Records Registration KEY Activity Leavers Changes of Programme Confidentiality and Information Security Training/ support available Changes of Module Student Records General record keeping PGR record keeping All cohorts Taught Students Research Students Banner training & manuals Record Keeping for Extensions training Local guidance GRAD guides Introduction to GDPR (online videos) Information Security training (Minerva) Leavers’ checklist Data Protection training Dealing with registration issues at School/Faculty level Institutional timeline & process Registration SES staff website Registration Workshop Guidance from P&A Operations Support from PGR Operations Communications from P&A Operations

Attendance Monitoring UKVI/PBS Compliance KEY Recording PGR supervision Activity Training/ support available Data capture and recording Absence follow-up Attendance Monitoring All cohorts Taught Students Research Students Banner training & manuals GRAD guides Local guidance Understanding PBS compliance Audit preparation UKVI/PBS Compliance Audit preparation training Documented instructions

Timetabling Module Enrolment KEY Activity Syllabus + (& Enterprise) Local procedures for creating timetables Training/ support available Timetabling All cohorts Taught Students Research Students New user & refresher training Local guidance Processing changes of module S+ training materials Local programme rules Module enrolment checking Institutional processes & timeline Completion of block report Module Enrolment Banner training & manuals Block report written guidance OLE User Workshop Local guidance Staff guide to OLE

Minerva Administrative Activity Fees & Funding KEY Activity Using communications groups Training/ support available Navigation & general administration Assignment of staff etc. to modules Minerva Administrative Activity All cohorts Taught Students Research Students Banner training & manuals (Faculty Assignment) Online training Staff guides online Local VLE/Blended Learning support RCUK funding for PGRs Awareness of student finance/fees/funding PGR Scholarships Fees & Funding Guidance from Scholarships Office Student fees Q&A overview session Local guidance Intro to Student Fees online resource Je-S online manuals SES staff website

Handbooks Load calculation/ FTE data KEY Activity Training/ support available Document-style handbooks (paper or electronic) Websites as handbooks Handbooks All cohorts Taught Students Research Students Local templates Local training on content management system(s) Calculating FTE module data Load calculation/ FTE data Written guidance from Strategy & Planning Local guidance Workshop led by Strategy & Planning