Nonverbal Comm. Based on use of voice, body © Alfredo Estrella/AFP/Getty Images Copyright © McGraw-Hill Education. All rights reserved.
Methods of Delivery Manuscript Memory Impromptu Extemporaneous
Manuscript Written out fully Read to audience
Impromptu Little or no immediate preparation © Yan Sheng/CNImaging/Newscom Copyright © McGraw-Hill Education. All rights reserved.
Extemporaneous Carefully prepared & rehearsed Presented from brief notes
Conversational Quality Sounds spontaneous no matter how often rehearsed
Speaker’s Voice Volume Vocal variety Pitch Pronunciation Rate Articulation Pauses Dialect
Volume Loudness or softness of voice
Pitch Highness or lowness of voice © The Augusta Chronicle/ZUMA Press/Corbis Copyright © McGraw-Hill Education. All rights reserved.
Rate Speed at which person speaks
Pauses Momentary break in vocal delivery
Vocalized Pauses When speaker says “uh,” “er,” “um,” etc.
Vocal Variety Changes in rate, pitch, volume Gives voice expressiveness © Bill Clark/Getty Images Copyright © McGraw-Hill Education. All rights reserved.
Pronunciation Accepted standard of sound, rhythm in given language
Articulation Physical production of speech sounds
Dialect Variety of language distinguished by accent, grammar, vocabulary
Speaker’s Body Personal appearance Movement Gestures Eye contact
Kinesics Study of body motions as mode of communication
Practicing Delivery Go through prep. outline aloud Prepare speaking outline Practice speech aloud Polish, refine delivery Give dress rehearsal
Preparing Q&A Formulate answers to possible questions Practice delivery of answers © Art Widak/Demotix/Corbis Copyright © McGraw-Hill Education. All rights reserved.
Managing Q&A Approach with positive attitude Listen carefully Direct answers to entire audience Be honest, straightforward Stay on track
Online Speech Speech created specifically for audience online & in real time
Online Speaking Guidelines: Understand special nature of online environment Know your technology Control visual environment
Effective Framing
Online Speaking Guidelines: Adapt nonverbal communication Adjust pacing for online Manage Q&A for online
Online Speaking Guidelines: Rehearse for online Have backup plan