Managers and Managing 1.1 The Role and Work of Managers CHAPTER 1 Managers and Managing 1.1 The Role and Work of Managers 1.2 The Historical Development of Management 1.3 Managing in the Twenty-first Century

1.1 The Role and Work of Managers GOALS Define management and the functions all managers complete. Differentiate the work of several levels of management. CHAPTER 1

Moving Into Management The changing nature of management Management activities CHAPTER 1

Management Functions Planning Organizing Implementing Controlling CHAPTER 1

The Work of Managers Managers and nonmanagement employees Levels of management CHAPTER 1

How Managers Spend Their Time CHAPTER 1

1.2 The Historical Development of Management GOALS Describe historical changes in management that led to the beginning of management science. Describe four different philosophies that have been used to manage organizations. CHAPTER 1

Management through the Ages The earliest forms of management The Industrial Revolution CHAPTER 1

Changing Approaches to Management Management science Theories of management Classical management Administrative management Behavioral management Quality management CHAPTER 1

1.3 Managing in the Twenty-first Century GOALS Describe ways that the workforce and work are changing. Discuss important factors that influence the management strategy of an organization. CHAPTER 1

Changes and Challenges for Managers Workers Work Competition Technology CHAPTER 1

Projected Changes in the Age of the U.S. Workforce CHAPTER 1

Projected Changes in the Ethnicity of U.S. Workforce CHAPTER 1

Developing a Management Strategy The business The work The business environment The management CHAPTER 1

Developing a Management Strategy CHAPTER 1

Moving Into Management Challenging Exciting Demanding Rewarding CHAPTER 1