Outcomes Training

Welcome! Accreditation standards Outcomes Defined Compliance Assist Small group learning Discussion Time to work on Outcomes Make appointment for further assistance Kim’s outline

SACSCOC Section 7 Effective institutions demonstrate a commitment to the principles of continuous improvement. These principles are based on a systematic and documented process of assessing institutional performance with respect to mission in all aspects of the institution. An institutional planning and effectiveness process involves all programs, services and constituencies; is linked to the decision-making process at all levels; and provides a sound basis for budgetary decisions and resource allocations. Shifting to accreditation standards for administrative outcomes

SACSCOC Section 7.1 The institution engages in ongoing, comprehensive, and integrated research-based planning and evaluation processes that (a) focus on institutional quality and effectiveness and (b) incorporate a systematic review of institutional goals and outcomes consistent with its mission. (Institutional Planning) [CR]

SACSCOC R 7.3 The institution identifies expected outcomes of its administrative support services and demonstrates the extent to which the outcomes are achieved. (Administrative effectiveness)

SACSCOC Section 8 Section 8: Student Achievement Student learning and student success are at the core of the mission of all institutions of higher learning. Effective institutions focus on the design and improvement of educational experiences to enhance student learning and support student learning outcomes for its educational programs. To meet the goals of educational programs, an institution provides appropriate academic and student services to support student success.

SACSCOC R 8.1 The institution identifies, evaluates, and publishes goals and outcomes for student achievement appropriate to the institution’s mission, the nature of the students it serves, and the kinds of programs offered. The institution uses multiple measures to document student success. (Student achievement) [CR] (Section 8.1)

SACSCOC Section 8.2 The institution identifies expected outcomes, assesses the extent to which it achieves these outcomes, and provides evidence of seeking improvement based on analysis of the results in the areas below: a. student learning outcomes for each of its educational programs. (Student outcomes: educational programs) b. student learning outcomes for collegiate-level general education competencies of its undergraduate degree programs. (Student outcomes: general education) c. academic and student services that support student success. (Student outcomes: academic and student services)

Outcomes Strategic actions planned and executed to improve the institution Expressed as an expected result of an action, course, program, or other experience. Separated into different types of outcomes. All outcomes must be entered, assessed, and documented annually for the institution to demonstrate continuous improvement – and it will help us actually improve!

Types of Outcomes Outcomes (sometimes also called unit objectives) are divided into 3 types at Northeast State: 1. Student Learning (PSLO) 2. Student Success (APO) 3. Everything else (Administrative)

Administrative Outcomes a.k.a. Unit Objectives Any outcomes that do not measure student learning or student success for a specific academic program fall into this category. Administrative Outcomes should normally change every year as improvements are made Examples: Curriculum reform Policy/Procedure development Equipment/Facility work Grant writing Faculty/Professional development Initiating/Improving/Phasing out services Accreditation review years Academic Audits

Reflect on Administrative Outcomes Where should we modernize our service? What should we stop doing? Are we communicating clearly with students, internal or external customers? Has technology changed expectations of customers? Are our current vendor(s) competitive in the market? How can we make our service/program more consistent? Are we serving everyone equally? Can we partner with another unit to make customer experience better? Handoff to John for next slide

Administrative Unit Objectives Logging into Compliance Assist Navigating to your Dashboard Strategic Planning Tabs Old Unit Objective Form (2017-2018 to be completed) New Unit Objective Form (2018-2019 to be planned) Small Group Learning (which reviews how to write unit objectives) John’s outline

Reflect on Student Learning Why measure student learning at the major and concentration level? How many times should an outcome be measured? Why measure general education? How many statements are required to adequately capture expected learning outcomes? Where should PSLOs be visible?