Overcome Key Organizational Hurdles Jessica Sorey, Vincent Conder, Miguel Valencia, Kylar Ferguson

Four hurdles Cognitive Limited resources Motivation Politics Waking employes up to the need for a strategic shift Limited resources A larger shift calls for a larger change in resources needed Motivation How to motivate key players to move quickly to carry out a new status quo Politics The more likely change becomes the more negative responses are heard to protect their positions

Tipping Point Leadership Conventional wisdom - the greater the change, the greater resources and time needed to achieve results FLIP IT The key to tipping point leadership is concentration not diffusion. It builds on the rarely exploited corporate reality that in every organization there are people, acts, and activities that exercise a disproportionate influence on performance.

Disproportionate Influence Factors Rather than putting forth a massing response where performance gains are achieved by proportional investments in time and resources, a company should conserve resources and cutting time by focusing on and identifying the factors of disproportionate influence in an organization.

Break through the Cognitive Hurdle Ride the “Electric Sewer” How Numbers do not solve many problems. How negative stimuli impacts the decision making process. EX: Officer Bratton’s strategic demand. Meet with Disgruntled Customers - First-hand experience. EX: Boston’s town hall meetings.

Jump the Resource Hurdle Once the need for a strategic shift is accepted, companies must choose to trim ambitions or gain the resources needed Redistribute Resources to your Hot Spots- low resource input, but high potential performance Ex: NYPD lowering subway system crime by placing more officers at high crime spots Redirect Resources from your Cold Spots- high resource input, but low potential performance Ex: NYPD began using “bust buses” to cut down of criminal intake times (16 hours cut down to 1 hour) Engage in Horse Trading- trading excess resources for another firm’s excess resources

Jump the Motivational Hurdle A strategic shift is implemented effectively by informing employees of how to do so using the limited resources Zoom in on Kingpins- key influencers of your organization (natural leaders) Ex: NYPD made 76 precinct heads to control the 36,000 officers Place Kingpins in a Fishbowl- Kingpins’ decisions are made transparent to the other members of your firm Ex: NYPD started biweekly meetings where they reviewed crime strategy (Compstat) Atomize to get the organization to change itself- how you frame the new strategy for it to be attainable Ex: NYPD’s Bratton on making the streets safer, “Block by block, precinct by precinct, borough by borough”

Knock over the Political Hurdle Leverage yout angels and silence your devils Angles: Those who have the most to gain from their strategic shift Who will naturally align with me because they will gain the most by the strategic shift Devils: Those who have the most to lose from it Those who will fight you due to threats of losing the most by the future blue ocean strategy Secure a consigliere on your top management team Consigliere: A politically adept but highly respected insider who knows in advance all the land mines, including who will fight you and who will support you Vincent

Challenging Conventional Wisdom Tipping point leadership The conventional theory of organizational change is to Focus on transforming the masses Rather, focus on factors of disproportionate influence