Melayani penanganan barang barang bawaan tamu Porter Service Melayani penanganan barang barang bawaan tamu Created by Julie

Wait a minutes, I’ll Check it first V. Storage Luggage Wait a minutes, I’ll Check it first Kind of storage Short term storage Tag the luggage and enter detail in log Luggage may be kept in the Porter’s area on a trolley until the guest collect it Give guest the baggage claim that identifies type and number of luggage When guest want their luggage back, they will show their Baggage Claim Check to Porter Porter check the luggage which shown on Baggage Claim Check and return to guest

Cont’d 2. Long Term Storage Tag luggage and enter details in the log Here you are 2. Long Term Storage Tag luggage and enter details in the log Luggage is stored in the Luggage Room or in a long term storage area Give guest Baggage Claim Check that I identities type and number of luggage When guest wants their luggage back, they should show their Baggage Claim Check to Porter Porter check the Baggage Claim Check on Log Book to make sure the luggage has been stored and seek the luggage Then Porter collects and return their luggage

The Reason Guest storing their luggage cause : Waiting their flight ( guest should leave their room at check out time even their flight after checking out time ) Guest will back to hotel at a few days later Arriving guest / early arrival ( waiting their room ready )

Luggage Room Thank God, Finally I find this The luggage room should be : Located in areas that enable the Porter to observe everything happening in lobby and entrance room An easy and efficient space to work in – a suitable area for storing luggage or belongings in deferent size , weight and shape Close to Front Desk Secure and safe Designed for easy access to prevent confusion or delay in finding guest luggage and belongings Your Text Your Text Your Text Your Text

Thank You ! lucindejuliana@yahoo.com