Chapter 14 Facilities and Events

TERMS Standing plans Policies Procedures Single-Use Plans Contingency plans Sales forecast Market share Gantt charts PERT A Time Management System Planning sheets

Sport events don’t just happen Sport events don’t just happen. Events that are problem free involve a whole team of event planners who have been at work behind the scenes scrambling, smoothing, and problem solving for months, if not years.

SPORT FACILITIES Sport facilities management includes: Private health clubs Hotel fitness centers YMCA JCC athletic facilities Indoor sporting centers Stadiums Sportsplex/Multiplex Etc.

Event Planners Coordinate games Provide food for teams Arrange team transportation Hire officials Manage ticket sales Plan and monitor concession sales Schedule the various leagues Organize tournaments

Attracting Top Athletes Many colleges and universities have built new athletic facilities to attract top athletes, and many municipalities have built new stadiums and arenas to house pro sport teams.

Managing Facilities Sport management professionals often find careers in managing various types of facilities.

Facility Planning A committee and the facility planner will hire an architect and decide on facility criteria. After the building plans are approved and financing is secured, a competitive bidding process helps ensure that building costs are contained. The building process itself requires the planner’s constant attention.

What’s a day in your life look like? Every day is different and there’s a little bit of everything. Nissan Stadium not only houses a NFL team, but also a college football team. We’re also more than a football stadium; we’re an entertainment facility. We host concerts, car shows, and other events that keep us very busy in the off-season.  Each day we’re maintaining the stadium and we are currently undergoing a lot of upgrades like replacing 60,000 seats, painting, and re-naming each gate after a different Nissan vehicle.

SMG SMG operates 156 facilities and works closely with Hyatt Hotels and Aramark food services. SMG Europe manages 8 facilities in the United Kingdom and elsewhere in Europe.

FACILITIES AND EVENTS CONCEPTS CHAPTER 14

Standing Plans Standing plans are the policies, procedures, and rules for handling situations that arise repeatedly. Policies are general guidelines for decision making. Procedures (also called standard operating procedures [SOPs] and methods) are sequences of actions to be followed in order to achieve an objective. Rules state exactly what should or should not be done.

Single-Use Plans A Program describes a set of activities designed to accomplish an objective over a specified period. Budgets are the funds allocated for operating a department or program for a fixed period.

Contingency Plans Contingency plans are alternative plans that can be implemented if uncontrollable events occur. Wise coaches and managers take great pains to develop backup players or employees who will be ready to step in should a first-string player or employee get injured or call in sick.

Three Steps to Contingency Planning What might go wrong? How can I prevent it from happening? If it does occur, what can I do to minimize its effect?

Flags That Indicate Poor Planning Objectives that are not met Continual crises Idle resources Lack of resources Duplication

Scheduling Tools Scheduling is the process of listing essential activities in sequence with the time needed to complete each activity. The details of the schedule answer the what, when, where, how, and who questions.

Sales Forecasting Techniques A Sales forecast predicts the monetary amount of product that will be sold during a specified period. Market share is the organization’s percentage of total industry sales.

Planning Sheets Planning sheets state an objective and list the sequence of activities, when each activity will begin and end, and who will complete each activity to meet the objective.

Gantt Charts Gantt charts use bar graphs to illustrate progress on a project. Activities are shown vertically, and time is shown horizontally.

PERT PERT (performance evaluation and review technique) diagrams highlight the interdependence of activities by diagramming their “network.”

A Time Management System 1. Prioritize. 2. Set objectives. 3. Plan how you will get your objectives done. 4. Don’t skip this step. 5. Make a schedule.

HOMEWORK TERMS: LISTED IN THIS POWERPOINT