Setting Up and Using Your GENCom Mobile Client for iPad Early Drop (Phase 0) Versions – Oct. 2011 (Note: see separate iPhone setup & usage instructions)

Installing GENCom Mobile Client for iPad 1) Select the App Store icon on your device 2) Search for gencom & select “genband mobile commications” 3) Select the app

Installing GENCom Mobile Client for IPhone/iPad 4) Make sure it’s the iPad version & Select “INSTALL” 5) ) The GENCom App will download and install on your device

Application Now Installed You should now see a GENBAND icon similar to the one at the bottom of this screen. You can hold it down and drag it to the bottom tray if you want it accessible on any screen. Note – in future The GENBAND app icon may change with additional branding (i.e. customer specific logo). GENCom Trl

Set-up Select Settings (if not taken to next window at 1st startup) then Select GENBAND Corporate

Setup Display as = name you want displayed in iPad windows User name = your A2 genband.com user name Password = your A2 genband.com p/w Domain = genband.com (you can’t change this) VM Number – voicemail CLICK on REGISTER Selections Grey out and option changes to Unregister Select Save

Setup Select Preferences Turn ALLOW 3G CALLS to ON (If iPad is 3g/4G enabled)) The account should now have a Green Arrow Select Close

Using the GENCom iPad Client Note: iPad only iPad Phase 0 Beta client does not support IM & Presence. This functionality will be available in the GA release.

Main Screen Client Status Access Contacts Access Call History Voicemail Access Settings Access Dialpad Information Area – this window is where detailed info will appear and can be edited depending on context

Dialling Simple Call Touch Dialpad Input number Touch CALL

Call From Contacts Select Contact Touch number you want to reach contact at

In Call Screen Mute Speaker (Handsfree) Record Keypad (to enter additional Digits if required) End Call Hold Conference (Add Call) Transfer

Call History All /In /Out / Missed To call – select call Touch address/number to return call Format of info will vary depending on type of call. Add as new or update existing Contact

Voice mail New messages? Access the Voicemail system NOTE – most users will only have a GENBAND Corporate account showing