4QC Progress Report IPSG-meeting 1.-2.12.2005

Building Sustainable Quality STRATEGY Delivering Strategy – from vision to doing PERFORMANCE Ensuring Productivity - from anecdotes to real impacts CITIZENS Fostering responsiveness – from self-sufficiency to committed interaction KNOWLEDGE Managing Knowledge – from files to know how The Role of Public Governance in implementing Lisbon Strategy

Key note Speakers 11 key note speakers Among the confirmed are: Ms Sari Baldauf, former Board member Nokia Mr Miroslav Beblavy, State secretary, Slovakia Mr Werner Wutscher, Austrian Secretary General of Ministry of Agriculture, Forestry

AGORAS 1 Wednesday 27.9.2006 from 11.30 to 12.30 Are we playing the same game? ICT as part of delivering strategy Making public employment an attractive choice Voices to be heard –ensuring dialogue with citizens Saving for the future – long term knowledge management Getting the wheels rolling – co-operation is a necessity

AGORAS 2 Wednesday 27.9.2006 from 15.45 to 16.45 Beyond words – Rooting the strategy Is ICT everywhere – except in productivity statistics? Multicultural administration – providing diversity Continuous improvement? The stories of previous Best Practices Seeing past tomorrow – Lisbon strategy 20 years from now?

AGORAS 3 Friday 29.9.2006 from 9.45 to 10.30 Delivering promises – meeting customer’s expectations How to manage quality cut-backs? Action brings satisfaction Knowledge management in cross cutting issues Sharing rather than ranking – from benchmarking to benchlearning

Best Practice Workshops Dead-line for nominations 15th January 2006 from EU-member states (in order or the BP’s to be in the printed programme) Role of Critical friend Role of Scientific rapporteurs Role of Facilitators Dialogue

CAF Centre Presentations about the different ways of disseminating CAF Austrian CAF-publication will be promoted. The regional CAF project will be presented. The CAF –handbooks and other tools from different MSs will be presented. CAF China project will be presented. CAF e-tools are promoted. EIPA will present their CAF-training. Future CAF-events (2007) will be promoted.

Social Programme Welcome cocktail – Tuesday 26th of September Get together – Wednesday 27th of September Social evening – Thursday 28th of Septmer Also an accompanying persons’s programme for Wednesday and Thursday.

Registration Pre-registration has started (21st of October 2005) Registration starts 21st of April 2006

Key Deadlines 15.1.2006 Deadline for nomination of BP´s 17.2.2006 Deadline for nominating facilitators 31.3.2006 Final deadline for delivering full descriptions of BP’s 4/2006 Final Programme 4/2006 Registration opens 30.6.2006 Deadline for reserving Stands 27.9.-29.9.2006 Conference

WELCOME

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