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Don’t Launch a Stinker: Learn How to Build an Innovation Program that Engages Everyone Park District of Oak Park Greg Stopka and Melissa Martinez
Kahoot Ice Breaker What is the most important part of an innovation program?
Overview: What is Launch Pad? Platform to share and collaborate around ideas Dedicated staff to manage Launch in 2015 in response to community survey
Overview: Why our innovation program was failing? Lack of engagement Lack of follow-through Bias Lack of ROI Meteor crashing and burning
Overview: Launch Pad 2.0 New process New engagement strategies Tracking ROI/Data New Moon
New Process: Changes Department engagement Innovation Team changes -Diversity of Team -Launch Pad Survey -Criteria to limit bias -Defining types of innovation Executive Director approval
New Process: Types of Innovations Process-improvement Pilots/testable ideas BIG Ticket Problem-solving
New Process: Changes to Launch Pad Master Planning and BIG Ticket categories Tags for departments
Engagement: Awards Committee narrows down submissions Top Innovators of the Year Community Impact & Internal Impact Ideas that Failed Top Commenter/Top Poster Moon Men: Idea submitted and planned/implemented Recognized at All-Staff meetings Yields competition, increased participation Moon Pies: Most post and/or comments during time period Community Impact & Internal Impact Committee narrows down submissions Employees encouraged to vote for final winners Out of the World Moon Man Awards
Engagement: Big Ticket Contest Electric tools video
Engagement: Other ideas Challenge of the month White board innovation
ROI/Data: Results of 2.0 New ideas launched: 2015 – 14 2016 – 14 2017 – 21 2018 – 38 87 new ideas launched by staff at all levels in the organization
ROI/Data: Other Ideas Idea completion forms Annual survey Dashboard transparency
Next Steps: Staying in Orbit Developing a problem-solving process Sharing results with the community Engaging the community in their ideas
Activity: Building Your Innovation Program Take 5 minutes to individually complete your cheat sheet Share with your group Identify the best answers to create a Frankenstein innovation program
Share: Best Frankenstein Programs Best process ideas Best engagement ideas Best ROI/data ideas
Questions???
Contact Information: Greg Stopka: Greg.Stopka@pdop.org Melissa Martinez: Melissa.Martinez@pdop.org