Mobile Technology for Airports SWAAAE Conference, Monterey, California
Presentation Agenda Mobile 101 Recent happenings Key benefits for airports Most accessed information on mobile devices Leading SWAAAE airports Mobile Website vs. Mobile Apps
Examples of Mobile Presence 5 ads before each departure
Mobile User Demographic
Today’s Airline Passenger
Recent Happenings Market consolidation Phones becoming cheaper Exponential growth in mobile usage Costs for launching and supporting mobile websites and Apps have drastically reduced
Key Benefits for Airports Enhance Passenger Service New Marketing Opportunity Increase Revenues
Most Desired Features
Most Desired Features
SWAAAE Airports Santa Maria San Francisco Phoenix Sky Harbor Santa Barbara San Jose Santa Rosa Los Angeles San Diego John Wayne Reno-Tahoe Oakland
Mobile Website or Mobile App Type of Airport Size of Airport Competitive Landscape Purpose of mobile presence Total Cost of Ownership