Type of Assessment Usage Numbers Track participation in programs or services Methods: existing data, tracking system, calendar system, Key Performance Indicator (KPI) Student Needs Keeps you aware of student body or specific populations Methods: survey, focus group, visual methods Program Effectiveness Level of satisfaction, involvement, effectiveness helpfulness, etc. Methods: survey, focus group, observation Cost Effectiveness How does a program/service being offered compare with cost? Methods: existing data, comparative data, Key Performance Indicator (KPI Campus Climate Assess the behaviors/attitudes on campus Methods: focus group, document analysis, survey, existing data, case study, observation Learning Outcomes Assess how a participant will think, feel, or act differently as a result of your program/course/service Methods: survey/quiz, rubric, portfolio, one-minute assessment Comparative/ Benchmarking Comparing a program/service against a comparison group Methods: survey, rubric, existing data, Key Performance Indicator (KPI) National Standards or Norms (i.e., CAS) Comparing a program/service with a set of pre-established standards (e.g., CAS, Information Literacy) or normative data (e.g., ACT scores) Methods: survey, document analysis, existing data ACP 2012 – Selecting a Method Handout Some materials originate from Student Voice HO#1

Direct and Indirect Methods