Organizational Culture

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Presentation transcript:

Organizational Culture Name: Course:

Introduction Organizational culture describes a system of shared values, beliefs, and assumptions Governs people’s behavior at the workplace Shared values significantly influence people’s action, and job performance Every organization has a unique culture to guide behaviors of its members Organizational culture refers to a framework of shared values, beliefs, and assumptions. It directs how people behave in a workplace, thus influencing organizational productivity.

Organizational values and nurse engagement Organizational values significantly impact nurses, depending on how they align to individual values Values that that support nurses’ values will influence them positively (Gershon et al., 2004) Values that contradict each other will have negative outcomes Organizational values can enhance nurse engagement Work engagement refers to a positive affective motivational state of fulfillment (Van et al., 2014) Organizational values that align to nurse’ values influence them positively, thus enhancing engagement (Gershon et al., 2004). Committed nurses promote patient health and wellbeing.

Organizational values and nurse engagement, cont’d Can be manifested as dedication, absorption, and vigor Motivated nurses commit themselves to organizational objectives Nursing engagement is linked to improved patient safety and outcomes Committed nurses provide quality care services to patients Collaborate effectively with each other to ensure delivery of quality health care services (Benson & Dundis, 2003) Respect enables nurses to work effectively if their organizations promote such values Leads to improved patient safety and outcomes

Effective communication overcome workplace challenges Good communication techniques can help overcome workplace challenges (Benson & Dundis, 2003) Clarity of information helps nurses to manage time effectively Good listening skills enable nurses to understand the message clearly Communicating with respect helps to overcome the workplace diversity challenges Managers and leaders influence people from different backgrounds to support organizational objectives Good communication techniques is necessary to overcome workplace challenges. Good listening skills help in time management and promote good relationships among nurses.

Effective communication encourages collaboration Effective communication methods influences collaboration among nurses Communicating with respect enhances good relationships Nurses collaborate with each other effectively because of trust Honesty and openness encourage positive relationships among the nurses

Effective communication encourages collaboration, cont’d Being open to others’ opinion and thoughts promotes teamwork (Benson & Dundis, 2003) Nurses cooperate with each to achieve a common goal (Suter et al., 2009) Practicing patience when communicating encourages cooperation Being open to the opinions and thoughts of all nurses promotes good relationships, encouraging them to cooperate with each other to provide quality healthcare (Benson & Dundis, 2003).

Effective communication to promote effective problem solving Workplace diversity can help in effective problem-solving This requires good communication skills Effective communication skills promote trust and respect Encourages contributions of other people Good listening skills consider different perspectives to solve a problem effectively (Benson & Dundis, 2003). Understanding and considering nurses’ views and opinions help solve a problem effectively Understanding a situation is necessary to solve problems effectively Effective communication skills promote respect and trust, thus leading to good relationships among the nurses. Effective relationship leads to improved patient health outcomes.

Instance in my professional experience The organizational values emphasized respect and evidence based practice They aligned to the nurses’ values of respect, trust, and quality care The alignment greatly enhanced nurse engagement and patient outcome Nurses respected each other, thus promoting good relationships They communicated with respect and trust The hospital I worked for had an organizational culture, which promoted respect and evidence-based practice. This was aligned to nurses’ values of respect and quality care. They committed themselves to provide quality healthcare services in order to improve health and wellbeing of the population.

Instance in my professional experience, cont’d Collaboration among nurses increases their motivation They provide quality healthcare services Nurses also respected patient autonomy They promoted good relationships and patient outcome They used the best treatment options based on evidence This promoted patient health and wellbeing Nurses collaborate with each other, thus enabling them to provide quality healthcare services. they also respected patient autonomy, focusing on the health and well-being of the population.

Conclusion Organizational culture can influence nurses’ behaviors and actions It determines patient safety and health outcomes Healthcare organizations should develop and maintain values that promote quality care They should align to the values of nurses to realize effective results Organizational culture can influence nurses’ behaviors and actions. Every healthcare provider should develop and maintain values that promote quality care.

References Benson, S. G., & Dundis, S. P. (2003). Understanding and motivating health care employees: integrating Maslow's hierarchy of needs, training and technology. Journal of nursing management, 11(5), 315-320. Gershon, R. R., Stone, P. W., Bakken, S., & Larson, E. (2004). Measurement of organizational culture and climate in healthcare. Journal of Nursing Administration, 34(1), 33-40. Suter, E., Arndt, J., Arthur, N., Parboosingh, J., Taylor, E., & Deutschlander, S. (2009). Role understanding and effective communication as core competencies for collaborative practice. Journal of interprofessional care, 23(1), 41-51. Van, B. P., van Heusden, D., Timmermans, O., & Franck, E. (2014). Nurse work engagement impacts job outcome and nurse-assessed quality of care: model testing with nurse practice environment and nurse work characteristics as predictors. Frontiers in psychology, 5, 1261-1274.