Information Technology Overview

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Presentation transcript:

Information Technology Overview Who are we? The Information Technology (IT) team consists of Applications & Web Technologies Support; Infrastructure (Telecommunications, Networking & Hardware) Support, and the Service Center (aka “The Help Desk”) What do we do? Provide technical support for the various applications and technologies used at Bank Street (i.e., myBankStreet , DayForce, inResonance, CX/Cognos, Website Portal, gMail and new system requests) Provide technical support for the desktops, laptops, network, internet, wireless, audio-visual setup and phones How do you contact us? Send an email to helpdesk@bankstreet.edu Call us at 212-875-4642 Stop by Room 703 - walk-ins welcome! Hours: M-F from 8am-8pm