“Survey on Public’s Reception and Perception of Volunteer Services” 香港大學民意研究計劃 The University of Hong Kong Public Opinion Programme “Survey on Public’s Reception and Perception of Volunteer Services”

Contact Information Date of survey ： 28 Sep – 5 Oct 2001 Target population：Cantonese-speaking population of Hong Kong aged 15 or above Survey method ：Telephone survey Sample size ：1,555 successful cases Response rate ：64.2% Standard error ：Less than 1.3%

Presentation Outline Organized Volunteering Mutual Aid Future Trend Definition Experience & Motive Contribution & Value Service Recipients Mutual Aid Future Trend Intention for Future Volunteering Motivations Hindrances Support & Barriers of Development General Evaluation Social Influence Social Status of Volunteers Direction of Development

Experience & Motive of Participating in Volunteer work： Organized Volunteering

Organized Volunteering Organized volunteering generally refers to any services that are provided by aspiring individuals who are willing to contribute their time and effort for no returns for improving the community organized by voluntary organizations or groups For example：visiting, escorting, providing clerical work, homework tutoring as well as joining Kai Fong Association and Alumnus.

Experience of Participating in Organized Volunteering Q1

Last Participation in Organized Volunteering [Only ask those who have participated in organized volunteering before ] Q2

No. of times Participated in Organized Volunteering over the past 12 months [Excluding those who are certain that they have not participated in organized volunteering over the past 12 months ] Mean: 11.9 Standard error : 2.41 Q3

No. of hours Participated in Organized Volunteering over the past 12 months [Excluding those who are certain that they have not participated in organized volunteering over the past 12 months ] Mean: 34.8 Standard error: 6.42 Q4

Perceived Hourly rate of Organized Volunteer Work [Excluding those who are certain that they have not participated in organized volunteering over the past 12 months ] Mean: $76.3 Standard error: $30.0 Q5

Main Service Recipients over the past 12 months [Excluding those who are certain that they have not participated in organized volunteering over the past 12 months ] Q6

Nature of Volunteering Service Participated in [Only ask those who have participated in organized volunteering before] Q7

Channels for Learning about Ways to Participate in Volunteering [Only ask those who have participated in organized volunteering before ] Q8

Reasons for Participating in Volunteer Work [Only ask those who have participated in organized volunteering before ] Q9

Need for Training before Participating in Volunteer Work [Only ask those who have participated in organized volunteering before] Q10

Summary About one-quarter of respondents had participated in organized volunteering About one-seventh volunteered over the past year 12 times on average and 3 hours each time Perceived monetary value contributed was＄2700 per person Service recipients were mainly educational organizations, religious bodies and social organizations Volunteer services provided were mainly visiting and recreational activities Main channels were through friends and schools

Experience & Motive of Participating in Volunteer work： Mutual Aid

Mutual Aid Mutual aid generally refers to the spontaneous behaviors aiming to help others that are not organized would happen from time to time For example：helping the elderly cross the roads, helping your elderly neighbor for daily necessity and taking care of neighbor’s children. Q15

Experience of Participating in Mutual Aid Q1

Last Participation in Mutual Aid [Only ask those who have participated in mutual aid before] Q2

No. of times Participated in Mutual Aid over the past 12 months [Excluding those who are certain that they have not participated in mutual aid over the past 12 months] Mean: 18.5 Standard error: 3.44 Q3

No. of hours Participated in Mutual Aid over the past 12 months [Excluding those who are certain that they have not participated in mutual aid over the past 12 months ] Mean: 21.9 Standard error: 6.61 Q14

Perceived Hourly rate of Mutual Aid [Excluding those who are certain that they have not participated in mutual aid over the past 12 months ] Mean: $32.4 Standard error: $1.83 Q15

Summary More than half of the respondents had participated in mutual aid About one-third volunteered over the past year Almost 20 times on average and 1 hour each time Perceived monetary value contributed was ＄700 per person Broadly speaking, over 60% of respondents had participated in any form of volunteer work About two-fifth volunteered over the last year

Intention and Reasons for Future Volunteering

Intention for Participating in Volunteering again [Only ask those who have participated in volunteer work ] Q16

Reasons for not Volunteer in the future [Only ask those who will not continue to volunteer in the future] Q17

Reasons for not Participating in Volunteer Work [Only ask those who have never participated in volunteer work] Q18

Intention for Future Volunteering [Only ask those who have never participated in volunteer work ] Q19

Reasons for Future Participation in Volunteer Work [Only ask those who would consider to volunteer in the future ] Q20

General Motivations for People who Participate in Volunteering Q21

General Hindrances for People who do not Participate in Volunteering Q22

Social Influence

Experience of Encouraging Others to Participate in Volunteering (including organized volunteering and mutual aid) Q24

Experience of being Encouraged to Participate in Volunteering Q25

Main Source of Encouragement [Only ask those who have been encouraged to participate in volunteering] Q25

Evaluation of the Barriers and Expectations of Volunteering

Barriers to the Local Development of Volunteering (including organized volunteering and mutual aid) Q26

Ways to Promote Local Volunteer Service (including organized volunteering and mutual aid) Q27

The Ideal Supporting Body for Developing Local Volunteering Q28

Perceived Social Status of Volunteers in Hong Kong Q29

Conclusion The sense of mutual aid of Hong Kong people was fair, over 60% had ever participated in any form of volunteer work Two-fifth of respondents volunteered over the past 12 months The majority of those who had volunteered said they would continue to volunteer Half of those who had never volunteered said they would consider volunteering Most people positively assessed volunteers and thought that volunteers were being respected Most people perceived helping others and serving the community were the motivations for volunteering, but a waste of time was their major hindrance

Conclusion Mutual encouragement to volunteer only occurred among 30% to 40% of respondents, the main source came from their friends For future development, opinions were split between improving economic condition, injecting resources, cultivating the atmosphere for volunteering, more promotion, more governmental assistance and cultivating the care for others Forty-seven percent of the overall sample thought that development of volunteering should ideally be supported by non-government bodies while 38% mentioned government

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