Flexible Services iNotice Board Sunday, March 6, 2016 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Sunday, March 6, 2016 Actual Trips: 204 Actual Passengers Transported: 228 Overall On Time Performance: 99.5% Scheduled: 52.6% Appointment Time: 100% Productivity: 1.45 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Sunday, March 6, 2016 Actual Trips: 155 (43%) Actual Passenger Transported: 159 Overall On Time Performance: 92.7% Scheduled: 92.9% Appointment Time: 88.9% Productivity: 5.23 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Sunday, March 6, 2016 Total Trips: 359 Trip Per Hour: 3.1 Actual Passengers Transported: 387 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Sunday, March 6, 2016 STAR Transported: 131 - Ambulatory 97 -Wheelchair / Scooter, Etc Advantage Transported: 159 - Ambulatory 0 - Wheelchair / Scooter, Etc Total : 290 - Ambulatory 97 - Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6