EFFECTIVE LISTENING HR Globe Consulting www.hrglobeconsulting.com.

Slides:

Advertisements

Similar presentations

Interpersonal Skills Mr. Vivek Bindra Director - Global ACT

Advertisements

Effective Listening Group No-8

LISTENING THE FORGOTTEN SKILL PRESENTED BY: GINA ZARO-WILLIAMS BY: MADELYN BURLEY-ALLEN.

Art of Leadership & Motivation

Developing Listening Techniques Common Core Standards Addressed! CCSS. ELA Literacy. RST.1 1 ‐ 12.10By the end of grade 12, read and comprehend science/technical.

Improve Your Listening Skills “We have two ears and one mouth, so we should listen more than we say.”

28 Aug 02 MSL102_06 - Active Listening Active Listening.

MENG 346 By: Mohammad Medhat.   The way to become a better listener is to practice "active listening." This is where you make a conscious effort to.

Marriage and Family Life Unit 1: Communicating With Others.

Obj.1.03 Practice interpersonal skills Ms. Jessica Edwards, M.A.Ed.

Tips for Effective Communication

The Power of Listening.

Department of Sport and Recreation COMMUNICATION Officials.

Listening. Why Do We Listen? To understand and retain information To evaluate the quality of messages To build and maintain relationships To help others.

Principles of Communication and Counseling. Topic 75: Principles of Communication and Counseling Learning Objectives Explain the applications of counseling.

Chapter 4: Are you Listening?

Interpersonal relations as a health professional

Unit B2-4 Employability in Agriculture/Horticulture Industry.

LISTENING SKILLS. A. Defining Listening 1. Hearing vs. listening - Hearing is a physical process in which sound waves enter the ear, but listening is.

Therapeutic Communication

Listening: Accurate Receiving Chapter 6 Person to Person.

Listen Up!!!! Listening. Passive Listening- a listening role in which the listener does not share in the responsibility, nor involve her or himself in.

Few Conflicting Syndromes Defending Oneself Like to hear one’s own voice I am wiser Tendency to advise Educational system; 12 years of writing, 6-8 yrs.

Developing Communication Skills Developing Listening Techniques.

Improve Workplace Active Listening Group 1. Table of Contents  What is Listening?  Forms of Listening  Barriers to Listening  Listening Process 

EFFECTIVE LISTENING. INTRODUCTION ‘ Listening means decoding and interpreting sound correctly.‘ Listening is not only hearing but something more. Listening.

Unit D2-4 Employability in Agriculture/Horticulture Industry.

Begin your Self-Inventory while you are waiting; it is located in your student handbook under this titled section. Active Listening.

EFFECTIVE LISTENING SKILLS. INTRODUCTION Emphasis on the importance of listening in the workplace Cannot manage effectively without good listening skills.

McGraw-Hill/Irwin Copyright © 2009 by The McGraw-Hill Companies, Inc. All rights reserved. The Importance and Skill of Listening “If you think.

Hearing vs. Listening “Was I paying attention?”. Hearing vs. Listening Do you think there is a difference between hearing and listening? Hearing is simply.

CLIENT COMMUNICATIONS. Definition of Communication  Webster’s dictionary defines communication as “to give, or give and receive, information, signals,

Communication Skills, Part II. Listen Effectively  Listen is a tool that allows you to: –Ensure your understanding of information –Build trust with your.

Effective listening.

Basic Communication Skills

Chapter 4 Listening Skills.

LISTENING SKILLS By – N.G.Palit

(It’s just as important as speaking!)

WELCOMES YOU Bharath Heavy Electricals Limited Tiruchirappalli.

Self-Assessment 1 Rate these active listening skills as either:

Listening Chapter 9 ‘The reason why we only have two ears and only one mouth is so that we may listen the more and talk the less.’ Diogenes, in the third.

External Communication

February 1, 2017 Entry task: Write the question or prompt

Transferable Skills Development

ASHLAND - PAUL G. BLAZER ARMY JROTC We Can!

Unit 2 Chapter 7 Projects In Professional Communication

A Non Verbal Technique for Communicating with Others

February 1, 2016 Entry task: Write the question or prompt

Communicating Effectively

Nine Steps to Better Listening

PHYSICAL ATTENDING (VISIBLY TUNING IN)

Introduction to Medical Careers

COMMUNICATING WITH YOUNG PEOPLE

Introduction Communication Breakdown

Communication and Social Styles

The Power of Listening.

Communication GAA Award 2 Youth/Adult 1.

Sending & Receiving Messages

Developing Communication Skills

(It’s just as important as speaking!)

ATTENDING S Face the person Squarely O Adopt an Open posture

Communications for Business

Learning about Listening

Introduction to Coaching

The Qualities and Skills of a Good Listener THE QUALITIES AND SKILLS OF A GOOD LISTENER Good listening is about ‘tuning in’ to a person so.

Job Coaching Skills Workshop for Job Coaches

10 PRINCIPLES OF EFFECTIVE LISTENING

Presentation transcript:

EFFECTIVE LISTENING HR Globe Consulting www.hrglobeconsulting.com

INTRODUCTION Very few people think, they need to develop listening skills. It is actively absorbing the information given by speaker. It shows speakers that they have been heard & understood. It fosters cohesive bonds, commitment and trust. It reduces the inter personal conflict.

APPRECIATIVE LISTENING DEFENSIVE LISTENING SELECTIVE LISTENING PSUEDO LISTENING LISTENING SKILLS EVALUATIVE LISTENING APPRECIATIVE LISTENING OFFENSIVE LISTENING

Structure the feedback Listen between the lines STEPS IN LISTENING Structure the feedback Listen between the lines Respond Acknowledge Concentrate

WHY DON’T WE LISTEN? SELECTIVE LISTENING TALKING SPEED

LACK OF INTEREST BELIEF AND ATTITUDE

PHYSICAL DISTRACTIONS ONLY LISTEN WHAT WE WANT TO

DEVELOPING LISTENING SKILLS 1- Physical attending – Help yourself to listen Face the speaker. Maintain eye contact. Lean towards speaker. Stay relatively relaxed.

2- Psychological attending- a ) listen to what is being said- Keep mind open. Think ahead. Analyze & interpret. Don’t interrupt.

b) Listen to how is it being said- Interpret tone of voice. evaluate non verbal signs. c) Listen to what is not being said – Ask the right question to ensure you get to know the entire thing.

Find the areas of interest Go easy on arguments and criticism. EFFECTIVE LISTENER Stop talking in middle Listen for ideas Find the areas of interest Resist distractions Exercise your mind Hold your temper Go easy on arguments and criticism.

“To listen well, is as powerful a means of influence as to talk well, and is as essential to all true conversation”

THANKYOU HR Globe Consulting www.hrglobeconsulting.com