Data Governance & Management Skills and Experience Tony Hodgson

Data Governance and Management Skills Data Governance and Management is a relatively new discipline. The skills required bridge the Gap between Business and Technology They are essential to ensure Data and more importantly Information is managed and delivered to the business in a format that they can easily and readily apply. To understand what skills are required we must understand the following: Where and how does Data Governance and Management need to be applied? What are the elements that constitute Data Governance and Management? What skills are required and how do those skills interact with other skills sets within our businesses?

Where and how does Data Governance and Management need to be applied? Business Architecture Operating Model Information Architecture Data Models Applications / Solution Architecture Technology Architecture Infrastructure / Network Models Business Strategy and information needs -------------------------------------- Data (including Information Strategy and Value)------------------------------------------------- Application Data Repository and Infrastructure Business: Business Ownership – Enterprise, Business Unit, Business Function Data: Business ownership – Enterprise, Business, Business Function Application: Can be Enterprise, Business Unit or IT Ownership – Business define requirements Normally IT define usage and access Technology: (Repository, Networks & Infrastructure) Normally IT ownership – but could be business IT define requirements based on business and data need Data Governance & Management Business Ownership Technology Ownership The TOGAF® Standard, a standard of The Open Group, is a proven Enterprise Architecture methodology and framework

What are the elements that constitute Data Governance and Management? Leadership Ownership Organisation Compliance – Data, Regulatory and Legal Culture Exploitation Policy & Controls Information Architecture Data Quality Lifecycle & Development Data Skills Information & Data Tools

What skills are required and how do those skills interact with other skills sets within our businesses? Aligned with and in the business Exec Led - Information Governance Oversight (Committee) Information Users Information Management Organisation (Capability) Information Asset Owners and Stewards Definition and Assurance Demand & Delivery Information Owners/Stewards Forum Users Power CRM CIC Business Delivery Owners Steward Reporting Teams Directorate Common Vision and Values Information Domain Owners Information Owners Information Stewards Technical Custodians Information Management Leadership Information Architecture Data Quality Management Policy and Governance Strategy and Business Value Information Exploitation Information Demand Commercial and Service Management Business Intelligence Business Insight Advanced Analytics Data Lab/Science Business Strategy & Architecture, Data Protection, Regulatory, Audit, Risk Management Supports The business with Technology Applications and Technology Architecture IT Security Service Management Commercial Management Information Management Development & Delivery IM Solutioning IM Delivery and Support Management Release Technical Solution Definition Assessment Impact Technical Solution Assurance Test Strategy Environment Management Management Project Design Solution Testing Commercial Reporting Service & Data Profiling Development Analytics Report & Development Database ETL Development Support Level 2 & 3 Hypercare Technology, Applications and Infrastructure Management, Third Party Management Policies & Controls Information Policy and Controls Definition (Data, Roles) Principles Policy Process Procedure Standard Method Guidelines

What skills are required and how do those skills interact with other skills sets within our businesses? Support Owners and Stewards Understand Data Mgmt & Improvement Needs Aligned with and in the business Exec Led - Information Governance Oversight (Committee) Information Users Provide advice and guidance Understand Information Need Information Management Organisation (Capability) Support Oversight and Implement Decisions Information Asset Owners and Stewards Definition and Assurance Demand & Delivery Information Owners/Stewards Forum Users Power CRM CIC Business Delivery Owners Steward Reporting Teams Directorate Common Vision and Values Information Domain Owners Information Owners Information Stewards Technical Custodians Information Management Leadership Information Architecture Data Quality Management Policy and Governance Strategy and Business Value Support Integration Compliance, Risk Management and Security Information Exploitation Information Demand Commercial and Service Management Support Information Exploitation Assure and Support Data Usage Assure and Support Data Usage Provide and Assure Good Data Governance Business Intelligence Business Insight Advanced Analytics Data Lab/Science Business Strategy & Architecture, Data Protection, Regulatory, Audit, Risk Management Supports The business with Technology Applications and Technology Architecture IT Security Service Management Commercial Management Information Management Development & Delivery IM Solutioning IM Delivery and Support Management Release Technical Solution Definition Assessment Impact Technical Solution Assurance Test Strategy Environment Management Management Project Design Solution Testing Commercial Reporting Service & Data Profiling Development Analytics Report & Development Database ETL Development Support Level 2 & 3 Hypercare Technology, Applications and Infrastructure Management, Third Party Management Policies & Controls Information Policy and Controls Definition (Data, Roles) Principles Policy Process Procedure Standard Method Guidelines

Skills Summary Technical - IM Tools Technology Charimanship Architecture Technology Consultancy Data Quality Definition Management Analysis Profiling Business Organisation & Structure Persuasion/ Cooperation Information Security Technical – Data Storage & Management Architecture Business Resource Management Data Protection Skills Definition Architecture Data/Information Education Strategy/ Delivery Technical – Data Management Engagament Kn Risk Management Organisational Development Data Governance Industry Knowledge Architecture Applications Supplier Management Business Change Business Governance Test Management

Information Management Organisation Capabilities Leadership – Drive enterprise direction improvement of information and data, defines and monitors performance and manages IMO resources Information Architecture – Lead and drive the implementation of an Enterprise Information Architecture and consults on specific project initiatives Data Quality Management – Drive Data Quality Definition, Management process and improvement Strategy and Business Value – Drive alignment of information and information demand and delivery against business objectives Policy and Governance – Drive agreed Management and Governance of information and data assets Information Exploitation – Drive business use and value from information and data through shared understanding Demand Control – Drive harmonized prioritized information and data capability and improvement Commercial and Service Management – Drive improvement, management and efficiency of Information Delivery and Service Information Management Organisation (IMO) Centre-Of-Excellence for Information Management Information Management Leadership Commercial and Service Management Information Architecture Data Quality Management Strategy and Business Value Policy and Governance Information Exploitation Demand Control

Information Management Organisation Capability Leads and Supports For each IMO Capability there is a lead with support from additional capabilities within each Information Architecture Data Quality Management Strategy and Business Value Policy and Governance Information Exploitation Demand Control Commercial and Service Management Information Management Leadership Information Management Organisation Lead Enterprise Information Governance Architect Data Quality Manager Business Information Strategy & Value Manager Information Policy & Governance Manager Exploitation Manager Demand Manager Information Services Manager Information Architecture Data Quality Consulting Enterprise Information Council Secretariat Methods & Lifecycle management Release Management Service Definition Data Modelling Reporting Specialist Information Analyst Service Management Master Data Management Analytics Specialist Release Scheduling /PMO Vendor Management Metadata Management Information Education Management and Potentially Knowledge Management, Content, Communications, Specialist Delivery Skills

Data Governance and Management Skills The key question then is: How do we secure sufficient resources with the correct skills and experience to fill the expanding roles there are in the market? We will discuss later in our Plenary Session.

Independent Data Governance and Management Consultant Tony Hodgson Independent Data Governance and Management Consultant tonyhwar@aol.com 07979 707904