Opportunities & Obstacles launching a new Intranet

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Presentation transcript:

Opportunities & Obstacles launching a new Intranet Lessons Learned Opportunities & Obstacles launching a new Intranet Rough Draft - SharePoint Saturday Chicago Suburbs - 2019 - Shawn Miller

About Shawn Miller With Community Health Network for 10 years Utilized SharePoint 2007, 2013, 2016 Consider myself a Power User Supported by one server admin .5 content manager Rough Draft - SharePoint Saturday Chicago Suburbs - 2019 - Shawn Miller

About Community Health Network 16,000 caregivers 200+ sites of care / 7 hospitals Indianapolis and surrounding area Rough Draft - SharePoint Saturday Chicago Suburbs - 2019 - Shawn Miller

Where we were Picture of old InComm Rough Draft - SharePoint Saturday Chicago Suburbs - 2019 - Shawn Miller

Where we are now Picture of new InComm Rough Draft - SharePoint Saturday Chicago Suburbs - 2019 - Shawn Miller

Lesson 1: Don’t Let Design Overwhelm Complex design created unnecessary development difficulties Rough Draft - SharePoint Saturday Chicago Suburbs - 2019 - Shawn Miller

Lesson 2: Set Realistic Timelines Recognize that any change can affect your expected launch Careful who you communicate the timeline with Rough Draft - SharePoint Saturday Chicago Suburbs - 2019 - Shawn Miller

Lesson 3: Listen to the consultants They have valuable insight Rough Draft - SharePoint Saturday Chicago Suburbs - 2019 - Shawn Miller

Lesson 4: Make yourself available People appreciate knowing someone is listening Rough Draft - SharePoint Saturday Chicago Suburbs - 2019 - Shawn Miller

Lesson 5: Expect Negativity People don’t like change Rough Draft - SharePoint Saturday Chicago Suburbs - 2019 - Shawn Miller

What Worked Search feedback News/Events Comments Mobile-optimized Rough Draft - SharePoint Saturday Chicago Suburbs - 2019 - Shawn Miller

What hasn’t worked Customize tools list Engagement on Community Photos Separate search for News and Tools Rough Draft - SharePoint Saturday Chicago Suburbs - 2019 - Shawn Miller