Access via Voice A.VASUKI.

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Presentation transcript:

Access via Voice A.VASUKI

Introduction User –comfortable voice request instead of WAP/PC/PDA Application server – difficulty to implement Voice gateway-Lower bandwidth

Infrastructure Application VOICE VOICE

Infrastructure

Voice access infrastructure

Voice gate way architecture

Difference user interface UI for voice access – UI for other paths Voice XML to be supported No text /graphics

Voice UI design principles Scrolling back of information heard- difficult Limited bandwidth Limited choices in dialog Grammars Distinct keywords Key entry Bark in Pre-recorded voice Personalized UI

UI over view

Voice XML flow

UI example

Ordering steps Login Ordering Confirming Order Delivery address Final confirmation

Tools IBM’s Websphere studio with Voice Server SDK

Login VoiceXML

Order Voice XML