IS-HSSE Smart Cities – critical infrastructure & resilience for citizens (e.g. hospital) 06.05.2019 Anton Dörig / IS-HSSE.

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Presentation transcript:

IS-HSSE Smart Cities – critical infrastructure & resilience for citizens (e.g. hospital) 06.05.2019 Anton Dörig / IS-HSSE

Topics Kantonsspital St.Gallen facts & figures Hospital challenges in IS-HSSE Topics Kantonsspital St.Gallen facts & figures Hospital challenges in Smart City environment What happens if … Recommendations & key focus areas 06.05.2019 Anton Dörig / IS-HSSE

Operations & Infrastructure Kantonsspital St.Gallen – one entity, three hospital locations (facts & figures) 5’400 Employees CHF 732 mln. Net income 87% Utilization of beds 830 Care beds 35’000 Patients p. year 7.7 d Average stay Kantonsspital St.Gallen (facts & figures) – the public mandate / the mission over 35 clinics / institutes / centers Primary health care & medical care center for the canton of St. Gallen and neighbouring cantons Interdisciplinary & inter-professional networking Networking & cooperation Research / training & continuing education Operations & Infrastructure 60 trucks/d Incoming goods 1’600/d Phone calls 2’500/d Postal items 4’500/d Meals 5’000 kg/d Laundry 6’746 Rooms to clean 11.3 GWh/yr Electricity (= 2000 private homes) 120’000 m3/yr Water (= 600 private homes) 06.05.2019 Anton Dörig / IS-HSSE

Hospital challenges – from the past to the future Yesterday Corporate Security Organizational development Definition of tasks / responsibilities / authority Process standardization Use of synergies Centralization Knowledge transfer Tomorrow Interaction & coordination 06.05.2019 Anton Dörig / IS-HSSE

What happens if … 1. Secure ongoing operation 2 What happens if … 1. Secure ongoing operation 2. Capacity for additional tasks 06.05.2019 Anton Dörig / IS-HSSE

06.05.2019 Anton Dörig / Integrale Sicherheit

06.05.2019 Anton Dörig / Integrale Sicherheit

What happens if … – ressources & requirements / escalation & growth Strategy Protect: prioritized activity & additional tasks Respond: continuity, reduction, interaction, damage handling (incl. all resources) Recover: re-establish normal operation incident emergency crisis disaster / catastrophe manpower Written plans for each phase time Adequate action / preparation for each critical activity (probability / resilience / continuity) Staff Buildings / Infrastructure Transportation / Logistics Information / Data ICT Finance Partners / Subcontractors 06.05.2019 Anton Dörig / IS-HSSE

Recommendations & key focus areas – «Prepared for the future» Facts & figures Reality Emotion Awareness Partnership Buy-in Show presence Target Keep going! Walk the talk! KISS: Keep it simple & safe! SPOC: Single point of contact AIOP: All in one package GUI: Graphical user interface ROI: Return on investment SOP: Standard operating procedure Follow the recommendation / alignment issue with an opportunity of flexibility! 06.05.2019 Anton Dörig / IS-HSSE

Thank you for your attention! 06.05.2019 Referent / Bereich