29 April 2019 – BID group presentation Karangahape Road Business Association Upgrade or Disruption …. 29 April 2019 – BID group presentation

600+ members Target Rate $435K Sectors – hospitality, accommodation, professional, retail, IT, creatives, social assistance , arts and galleries. Vision: K Road is a place that celebrates diversity and supports culture and creativity and opportunities for business to flourish in a safe and welcoming environment. Everyone has a story. https://www.kroad.com/album/why-k-road K Road Business Association - unique, cultural, creative, with a maximum diversity.

AT “want to make K Road a more attractive place for businesses, residents, and its other users while also making sure it is ready for the changes ahead” (AT website) The project is funded by Auckland Council, with AT and central government making up the balance. The budget reflects a design-led project, constructed using high quality materials, appropriate to Karangahape Road’s city centre location and unique character. Research and consultation – residents and business Update April 2019 – project changes K Road Streetscape Enhancements and Cycle lane project possibly 2019 - 2020

Benefits of the project A safer, more appealing pedestrian environment. More space for outdoor dining and street activities. A safer, more attractive route for people on bikes. Improved transport choices for the local community. Improved bus efficiency and reliability. A greener, more attractive environment. An environment that reflects Māori cultural values. Benefits of the project

Features Improvements for pedestrians. A separated cycleway in each direction that will connect to a network of existing and planned cycleways in the area. Peak hour bus lanes and bus stop relocations. Rain gardens, trees and landscaping. Changes to parking. Upgraded street lighting. Street furniture, cycle parking, arts and culture. Opportunities for outdoor dining and street activities. (AT Website)

This is Promised!

April 2019 – AT funding shortfall/ Potential changes to design 2015/2016 2016/2017 2017/2018 2018/2019 DRO funding Precinct Parking Plan/ Street Design Open Streets Planning and Communications Auckland Transport ACCAB funding Survey – Residents & Businesses April 2019 – AT funding shortfall/ Potential changes to design Auckland Council “Open Streets” Fait Accompli, Can we stop it? Members are in support of many aspects Development Response Office How do we make the best of it… KBA KBA Survey 1 KBA Committee ‘Stance’ Parking & diversity of transport KBA Survey 2 Lobbying for Development Response DRO and AT Development Response Plan Design Reference Group ACCAB ACCAB funding

But that’s not all that’s happening up here… CRL Light Rail CRL (completed 2024) Light Rail

Risks Manager new to the BID. KBA had a lack of expertise in managing this kind of project. Who to go to for help? DRO, legal experts, planners, KBA members Timing – overlap of several projects Business disruption drop in revenue (Doing their best business) Committee divided Risk between completion of this project and start of CRL ‘Over gentrification’ - blandness

What is the role of a BID in these situations?

How has KBA responded to this? Development Response- AC, AT, CRL A little and often – AT stakeholder engagement people Subcontracting [local contractor, familiar with area] Committee unity (for example, stance) Accepted its being done to us Looked at member feedback and took action Insistence on communication Constant dialogue Advocacy- action How has KBA responded to this?

KBA’ s Development Response ❏ Business support events monthly ❏ Subsidised/facilitated walking tours bi monthly ❏ Information pack created to inform and support businesses ❏ Sunday Trading campaign- ongoing KBA’ s Development Response

AT Development Response General liaison with stakeholders Site walkovers Site fencing/hoarding project management Wayfinding + Temporary Signage Project Management Universal Access Audits Place Activation/Tactical Urban Interventions Monitoring and Evaluation AT Development Response

KBA Learnings ‘Council’ approach vs. business approach Sense of urgency – differs between stakeholders Emotional response vs. strategic response Roles of the stakeholders involved AT – project owner, understanding of development response, internal issues AC – development response funding and advise KBA – representing our members and helping the committee DRO – learning from them WLB – advocacy on behalf of KBA and sharing our learnings

AT vision was not clear to KBA members AT strategic outcomes [e.g. cycle lanes approach] was not understood or well communicated People got stuck talking about parking, it was important to them Parking Mitigation Plan was never prioritised Development Response Office vision never linked to the AT project KBA had little influence over major parts of the project - focus on what we could influence

Communications roles KBA communicates AT messages on their behalf KBA communicates KBA messages separately Used local contractors to do some of role – what happens if timelines slip? Need to continue working with the stakeholders – keep it professional Impact on K Road environment Look and feel of the area. We need to follow our members wishes, DLG Perception of a ‘construction zone’ and ‘hard to travel through’ Visitor numbers – decline?

A marathon, not a sprint – you need to be in for the long game Its not over until its over… we keep thinking we have got there but there has been nearly a year of postponements

Even the best laid plans can change if there is a….. budget shortfall

Cycle lanes down both sides of K Road plus streetscape enhancements

Or, in the words of Jim Morrison “The future is uncertain but the end is always near “

Short of keeping “your eyes on the road and your hands upon the wheel” have you got any good driving tips?? https://www.kroad.com/kba-info/agm-2018/