Q. 9/4 Study Group 4 Ken Smith Rapporteur Verizon Communications, Inc. ken.smith@verizon.com +1 972 718 6285 5/19/2019
Introduction Introduce the work currently within the scope of the Question 9/4 Identify the current standards and their topics being worked on by Question 9/4 How to follow the progress of Question 9/4 and How to become part of the Standards Development Process 5/19/2019
SG4 Methodology Unified TMN Requirements Analysis and Design (UTRAD) Based on UML Covers Questions 9/4, 12/ 4, and 14/4 Gather Requirements followed by Analysis then Design of the interfaces Cyclical in Nature 5/19/2019
Scope of Question 9 Responsible for the Requirements definition for the Business to Business (B2B) interfaces Responsible for the Requirements definition for the Customer to Business (C2B) interfaces Aligned with TMF work Lead Question on tML for ITU Lead Question on QoS for SG4 Lead Question on TDR for SG4 5/19/2019
tML xML for the Telecommunications market Supporting information exchange to support Ordering Pre-ordering Trouble Administration Provisioning Billing Maintenance Management Performance Management VPN Provisioning (includes element of Traffic Management for VPNs 5/19/2019
Quality of Service Have already approved M.3341 on the management of QoS for IP-based services Provides a supporting framework for the management of QoS utilizing links to other ITU-T standards Key area in the management of new technologies like VOIP, and FTTP 5/19/2019
Telecommunications for Disaster Relief Responsible for the definition of the requirements for management of TDR Must cover a wide set of multi-media services crossing many delivery technologies Heavily related to Security needs surfaced as a result to 9/11 NEEDED NOW 5/19/2019
Business to Business Key area in the evolving open market Must support the practical needs of the business to interact with other businesses Key to Regulatory Compliance Must be based on W3C standards Needs to integrate with UNCEFACT 5/19/2019
Customer to Business Driven by the needs to the business to promote customer self-service With the advent of new technologies like FTTP, will change dramatically the way we view customers Allows customers to develop their own VPNs and manage them Provides the platform for service delivery and rollout that will fuel the next technology evolution (Mobility + Broadband = Transformation in the industry as we know it 5/19/2019
Next Steps for You Available on the WWW at WWW.ITU.INT under SG4 links Current work plan is listed on web Subscribe to the Question 9/4 exploder (tsg4wp2q9@itu.int) Contribution driven 5/19/2019