Employee Training and Orientation Process CACCRAO Annual Conference May 2, 2000 Lake Tahoe Presented by Solano Community College

First Day on the Job New employee expectations? ExpectationsGateway Client: First Day on the Job New employee expectations?

What are the objectives of the office? Create a solid knowledge base Develop a clear understanding of office processes and procedures Clarify and define responsibilities and expectations Discuss operational relationships within department

Training Methods to Achieve Objectives Crawl, walk, run approach to training Written outline of week one activities Clear, written resource materials Procedure manuals Monthly activity calendars Sample for employees Introduction to Individual Areas Scheduled time with employees Exposure to Related Departments Orientation with key departmental contacts

How to Prepare a Comprehensive Procedure Manual Front-line staff prepares first draft Employee time out of office Lead staff member conducts an initial edit and prepares formal document Front-line staff reviews formal first draft copy Final product produced by lead staff member and approved by Dean/Director

Final Goal: Well Trained and Productive Employee Assimilation into office environment Comfortable with office organization Feels free to contribute suggestions for office efficiency

Try it at your College The best time to begin is NOW! A Good Summer Project

Annual Conference – Harrah’s