Outsource or Shared Services for your AP function Scott Gilley Director of Shared Services Emerson Process Management Jeff Haller Managing Partner & CEO DataServ www.DataServ.us

Outsource or Shared Services for your AP function Background Emerson Process Management (EPM) is largest business unit in Emerson Responsibilities include: Accounts Payable, Supplier set up, Fixed assets, and Transactional General Ledger Use DataServ for AP and Supplier set up 120 locations 45,000 invoices per month

Outsource or Shared Services for your AP function Current state of finance and accounting services strategy 2013 State of Outsourcing Study, HfS Research Ltd, Conducted with support of KPMG Shared services & Outsourcing Advisory

Reasons for Outsourcing or Shared Services

Outsource or Shared Services for your AP function EPM implemented a strategy for AP automation that: Outsourced mail receipt, scanning, OCR, quality assurance Built a shared services group to implement solution across multiple businesses and locations

Evolution of Automation eInvoice AutoVouch Portal EDI ERS Robust Exception Process Web Forms Global Shared Services OCR Automated Workflow Low Cost Labor Appropriate Offshoring Up-front Capture Key From Image Simple Workflow Back-end Scanning Manual Indexing Centralized Finance & Administration

Streamlined Accounts Payable

Outsource or Shared Services for your AP function AP business goals Improved internal controls Save money “No cost better than less cost” Improve process, provide coverage always Faster, Better, Cheaper! 24 hours a day processing capability Metrics include: invoices per person, accuracy/quality, cost per invoice, client satisfaction

Outsource or consolidate your AP function? Which is right for you? Questions to ask: Are your goals for the project well understood and defined? What other benefits should this decision enable? Which alternative represents the best “value?” Will be relative to your business What choice will receive the necessary support from Executive leadership? Which approach aligns best with your culture?

Outsource or Shared Services for your AP function Tips for building a successful shared service function Optimize process and use technology as you are moving to “best cost” solution (location, process…) “No cost better than best cost” Global considerations

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