Understanding and (Re)Designing Organizational Systems: Final Report 5/17/2019 Understanding and (Re)Designing Organizational Systems: Final Report Walt Scacchi1,2 and Kevin Zhu2 1Institute for Software Research and 2Graduate School of Management

Project Goals and Methods 5/17/2019 Project Goals and Methods Conduct a case study of an new ECommerce/EBusiness organizational initiative in a commercial enterprise setting. Capture and model a resource-based view of the organizational system involved in the EC/EB initiative

5/17/2019 Summary of Progress Captured and modeled organizational system and processes for international virtual organization (in US and Europe) for free, open source ERP systems. Produced model and resource dependencies found in virtual organizational system Report for case study available, June 2002.

5/17/2019 Findings (1) OpenEC/B: Open source software development being applied by commercial firms to: Create, deploy, and sustain free, open source Enterprise Resource Planning (ERP) systems Other ECommerce/EBusiness systems Customer Relationship Management Corporate Financial Systems (A/P, A/R, G/L, etc.) B2B trading system components

5/17/2019 Findings (2) OpenEC/B can arise within (International) virtual organizations. OpenEC/B services are being deployed and marketed as new business activity. Tractable resource dependencies exist that shape OpenEC/B organizational systems and process (re)design.

Relevance to CRITO Consortium 5/17/2019 Relevance to CRITO Consortium New concept: OpenEC/B First models of OpenEC/B Identification of resource variables in OpenEC/B models that explain: What’s involved; How it works; Conditions that shape success or failure Identification of a set of large and small companies pursing OpenEC/B business models.

Papers and Publications 5/17/2019 Papers and Publications W. Scacchi, Understanding the Social, Technological, and Policy Implications of Open Source Software Development, presented at the NSF Workshop on Open Source Software, January 2002. M. Elliott and W. Scacchi, Free Software Developers as an Occupational Community: Resolving Conflicts and Fostering Collaboration, Proc. ACM Intern. Conf. Supporting Group Work, 21-30, Sanibel Island, FL,  November 2003. W. Scacchi, Open EC/B: A Case Study in Electronic Commerce and Open Source System Development, July 2002.

5/17/2019 Students Supported Mark Bergman (ICS Ph.D. student): engaged in ongoing field research in support of case study and related issues. Margaret Elliott (ISR Post-Doc): engaged in ongoing field research in support of the case study and related issues Not funded by the CRITO Consortium

Project Timeline Case study site selection: 3Q-01 -- 1Q-02 5/17/2019 Project Timeline Case study site selection: 3Q-01 -- 1Q-02 Field study: 1Q-02 -- 2Q-02, 3Q-02 Data analysis and modeling: 2Q-02+ Case study report preparation: 2Q-02 Preparation and presentation of Final Report: 2Q-03. Ongoing refinement and publication of project reports: 02 -- 03

Budget and Expenses 01-02 Salary and Benefits 5/17/2019 Budget and Expenses 01-02 Salary and Benefits Walt Scacchi: $15K (to be paid in July 2002) GSR (Mark Bergman): $7.5K (1Q-3Q, 2002) Field study related travel $2.5K (July-August 2002)

Other Related Research Projects 5/17/2019 Other Related Research Projects W. Scacchi: No other CRITO Consortium grants DAU/Navy: Exploring Open Software Systems Acquisition Processes (2001-02) NSF: Understanding Open Software Communities, Processes, and Practices (2000-03) NSF: Organizational Dynamics of Software Problems, Bugs, Failures, and Repairs (2002-06) NSF: An Integrated Social and Technical Approach to Development of Distributed Inter-Organizational Applications (2002-06) K. Zhu: The Effects of E-Commerce on Firm Performance (2000-02).