The Quality Thread in Industrial Engineering and Industrial Management A Presentation to Students Enrolled in ISE 288 and IDM 288 5/17/2019 Mercer University School of Engineering
Mercer University School of Engineering Introduction Consumer choices Rep___________ Pref___________ Perceived q__________ The quality movement Competition Global e________ Quality and industrial engineering professions Careers Coursework 5/17/2019 Mercer University School of Engineering
Mercer University School of Engineering The Quality Movement S_C Statistics Products SP_ Process T_M Management Employee involvement 5/17/2019 Mercer University School of Engineering
Mercer University School of Engineering Global Issues Global economy Competition Cooperation National/International standards MIL-STD ISO ____ QS 9000 National/International Awards D______ Prize Baldrige Award 5/17/2019 Mercer University School of Engineering
Mercer University School of Engineering Quality Leaders Shewhart (statistically based control chart) Deming (management’s 14 points) Juran (quality trilogy) T________ (design of experiments) Jack Welch (advancement of Six Sigma) 5/17/2019 Mercer University School of Engineering
Mercer University School of Engineering Careers Industrial engineers Quality engineers Manu_________ engineers Mana_________ engineers Project managers Process improvement specialists Black Belts CEO’s COO’s 5/17/2019 Mercer University School of Engineering
Mercer University School of Engineering Preparation Coursework Probability and Sta_______ Statistical Quality Control/ Process Control Design of Ex___________ Technical electives such as Quality Engineering or Lean Six Sigma Work experience Coop Internships 5/17/2019 Mercer University School of Engineering
Professional Organizations Institute of __________ Engineers (IIE) Societies -Society for Health Systems Divisions Conferences American Society for _______ (ASQ) Engineers Non-engineers 5/17/2019 Mercer University School of Engineering
“Quality” Organizations Discussion Automobile Makers T__________ H___________ Hotels R__________________ H_______________ Fast Food Restaurants Airlines Manufacturer of Jeans 5/17/2019 Mercer University School of Engineering
“Quality” Credentials Six Sigma Green Belt B______ Belt M_______ Black Belt ASQ Certification Quality E______________ M_____________ of Quality / Organizational Excellence Many other specialities 5/17/2019 Mercer University School of Engineering
Mercer University School of Engineering “Quality” Salaries ASQ 2005 Salary Survey Position Bachelor’s Degree Master’s Degree Project Engineer $ 67,138 $ 74,951 Quality Engineer $ 64,342 $ 70,820 Master Black Belt $ 91,154 $107,044 Quality Manager $ 76,561 $ 85,326 Vice President $123,596 $126,419 5/17/2019 Mercer University School of Engineering
http://www.asq.org/ http://www.iienet.org/ Questions? http://www.asq.org/ http://www.iienet.org/ 5/17/2019 Mercer University School of Engineering