All detail modules are interconnected and integrated SUPPLIERS WARE-HOUSING CRM CUSTOMER MGT WARRANTIES / CLAIMS CAR ORDERS BILLINGS & INVOICING EXPENSES COSTING SPARE PART ORDERS CUSTOMERS & DEALERS VOUCHERS SERVICE ORDER PAYMENTS COLLECTIONS DEALER PERFORM-ANCE GENERAL LEDGER FIXED ASSETS BUDGETING FINANCIAL REPORTING

There are several ways to look at the “Integration” concept (1) SUPPLIERS WARE-HOUSING CRM CUSTOMER MGT The Commercial section WARRANTIES / CLAIMS CAR ORDERS BILLINGS & INVOICING EXPENSES COSTING SPARE PART ORDERS CUSTOMERS & DEALERS VOUCHERS SERVICE ORDER PAYMENTS COLLECTIONS The Financial section DEALER PERFORM-ANCE GENERAL LEDGER FIXED ASSETS BUDGETING FINANCIAL REPORTING

There are several ways to look at the “Integration” concept (2) SUPPLIERS WARE-HOUSING CRM CUSTOMER MGT Customer service The section WARRANTIES / CLAIMS CAR ORDERS Back office The section BILLINGS & INVOICING EXPENSES COSTING SPARE PART ORDERS CUSTOMERS & DEALERS VOUCHERS SERVICE ORDER PAYMENTS COLLECTIONS DEALER PERFORM-ANCE GENERAL LEDGER FIXED ASSETS BUDGETING FINANCIAL REPORTING

Practical examples: Several work-flows Dealer makes a car offer to the end-customer and attaches financing & Insurance applications. SUPPLIERS WARE-HOUSING CRM CUSTOMER MGT WARRANTIES / CLAIMS CAR ORDERS BILLINGS & INVOICING EXPENSES COSTING SPARE PART ORDERS CUSTOMERS & DEALERS Bank VOUCHERS SERVICE ORDER Insurance PAYMENTS COLLECTIONS DEALER PERFORM-ANCE End-customer looks at workshop availability and places request for rendezvous. Then he comes for service GENERAL LEDGER FIXED ASSETS BUDGETING FINANCIAL REPORTING All these are automated, no paper & telephone calls, no redundant data entry