ICASA 3RD QUARTER Performance and Expenditure report 2013-14 Q2 Performance Report Presentation to DoC 7 November 2013 ICASA 3RD QUARTER Performance and Expenditure report 02 September 2014

2013-14 Q2 Performance Report Presentation to DoC PRESENTATION FOCUS 8 August 2013 Performance Information report - non-financial achievements challenges Expenditure report - financial Q3 results This area is for your presentation notes that need to be spoken to.

2013/14 3rd Quarter Performance report 2013-14 Q2 Performance Report Presentation to DoC 8 August 2013 2013/14 3rd Quarter Performance report Pakamile Pongwana Chief Executive Officer

STRATEGIC GOALS & OBJECTIVES 2013-14 Q1 Performance Report Presentation to DoC STRATEGIC GOALS & OBJECTIVES 8 August 2013 Promote competition Remove bottlenecks to competition Ensure South African retail prices of ICT services fairly reflect costs Ensure effective HDI/BEE participation in the sector Promote the digital agenda Facilitate nation-wide broadband penetration by 2020 Promote the development of public, community and commercial broadcasting services in the context of digital migration Promote efficient use of spectrum resources Establish innovative approaches to technology usage Support the rapid uptake of new ICT technologies Protect consumers Promote consumer rights Ensure universal service and access Modernise ICASA Improve operational processes and performance SOOG 1 SOOG 2 SOOG 3 Promote competition Remove bottlenecks to competition Ensure South African retail prices of ICT services fairly reflect costs Ensure effective HDI/BEE participation in the sector Promote the digital agenda Facilitate nation-wide broadband penetration by 2020 Promote the development of public, community and commercial broadcasting services in the context of digital migration Promote efficient use of spectrum resources Establish innovate approaches to technology usage Support the rapid uptake of new ICT technologies Protect consumers Promote consumer rights Ensure universal service and access Modernise ICASA Improve operational processes and performance SOOG 4 SOOG 5

2013-14 Q2 Performance Report Presentation to DoC 5 KEY FOCUS AREAS 8 August 2013 Cost to Communicate Local Loop Unbundling – phase 2 Digital Terrestrial Television readiness Spectrum Licensing - 800MHz and 2.6GHz Access to Broadband Services Cost to Communicate Local Loop Unbundling – phase 2 Digital Terrestrial Television readiness Spectrum Licensing - 800MHz and 2.6GHz Access to Broadband Services

PROGRAMME 1 – GOVERNANCE & ADMINISTRATION CHALLENGES Organisational Re-alignment taking longer than expected for consultation process Application of the new Performance Management Policy prioritised

PROGRAMME 2 – LICENSING & COMPLIANCE CHALLENGES Compliance department does not have sufficient number of staff to discharge the functions of monitoring and ensuring compliance, as well as handling of complaints; Compliance department utilised the services of temporary staff members; and The Authority is working on additional funding request which was submitted to the DoC

PROGRAMME 3 – ENGINEERING & TECHNOLOGY CHALLENGES 1 Frequency migration – in line with national frequency band plan Challenge was that it has been difficult appointing consultants Developing a licensing framework for IMT (including 2.6 GHz and 800 MHz) Bid was published to engage a consultant to determine fair value of spectrum – to be appointed before end of March

PROGRAMME 4 – MARKETS & COMPETITION CHALLENGES Main regulatory challenges: Call Termination Rate regulations Party Election Broadcast Regulations for the National Elections Delayed release of the party list of candidates prevented effective assignment of time slots on radio/TV stations The current role of M&C is to structure the market: infrastructure sharing, numbering, disputes between licensees: these are functions mandatory by law and involve a lot of operational compliance work. The strategic regulatory nature of focusing on the cost to communicate or issues within the broadcasting sector, including cost modelling, regulatory drafting etc. is realistically only being carried out by 10 people. In reality: we have a lot of work to do to maintain the running of the sector. To increase the strategic impact we need to have, we need to develop in the above areas.

PROGRAMME 5 – CONSUMER AFFAIRS CHALLENGES Requirement of operators to participate in Alternative Dispute Resolution (ADR) process for speedy resolutions of consumer complaints

2013/14 3RD QUARTER Expenditure report 2013-14 Q2 Performance Report Presentation to DoC 8 August 2013 2013/14 3RD QUARTER Expenditure report Clarinda Simpson Chief Financial Officer

Q3 EXPENDITURE - PROGRAMMES

LICENSING & COMPLIANCE EXPENDITURE

ENGINEERING &TECHNOLOGY EXPENDITURE

MARKETS & COMPETITION EXPENDITURE

CONSUMER AFFAIRS EXPENDITURE

DoC – ICASA Bilateral Thank you Dankie Re a leboha Re a leboga Siyabonga Inkomu Ro livhuwa Enkosi 2012/02/23 ICASA