Equipment Quality Reporting System ACACSO May 12, 2017

What is Equipment Quality Reporting? The Equipment Quality Reporting (EQR) system provides a central way to track the cars rejected by shippers and to identify the root cause of rejections. EQR captures reject data and transmits the relevant information to Class 1 railroads and equipment owners, ensuring that both the carrier's internal systems and Railinc's systems record the reject data.

EQR Application Overview The repository captures reject data that is sent electronically from the roads. UI/Webservices/MQ/FTP Notifications are received by handling carriers and equipment owners when their car/cars are rejected by shippers Notifications are sent to the contact listed in FindUs.Rail Notification methods are MQ or email The user interface allows handling carriers and car mark owners to query rejections

EQR Process Flow Class I/Shortline Customer Reject Systems Shippers Class I/Shortline Customer Reject Systems Railinc EQR Application

EQR Benefits Provide visibility into: Rejection of cars when they are rejected on foreign roads (system cars on a foreign road) Identify issues/defects discovered during the unloading on a foreign road(system car received back empty) The ability to analyze loss of utilization Improve and standardize existing rejection codes to an industry standard

Participation - 2017 Class I participation Currently 4 Class I’s participate Shortlines are now able to report EQR reject information to Railinc via the Circular OT-34. One shortline is participating A third party is currently testing their integration and they account for a large portion of shortlines Car Owners

What’s Next with EQR? Currently in the envisioning phase for event closures Continuing to onboard Shortlines

Questions? For assistance with the Equipment Quality Reporting System or any other Railinc application, contact Railinc directly. Railinc Customer Support Center 1-877-RAILINC 1-877-724-5462 csc@Railinc.com www.Railinc.com