WHITE DELI SUB PRODUCTION PROCESS IMPROVEMENT SOLUTION APPROACH May 21st 2012

BACKGROUND PROS Wonderful Product Good Quality Best Selling Good Production CURRENT OBSERVATION Low DoS (Missing Quality) ! Remix Type and Rate Mixing Pace Breakdowns

SUPPORTING DATA Average Mixing Pace : 14mn30sec vs 11mn37sec (Divider Time) AverageQ1-2012 DoS 11 vs 14 (Required for best quality) Average remix rate 4.65% 20% over 10% Dough Weight Average Scrap rate 0.95% Average Moline Line Impact 2.00% Average Scaling Time 4mn Average Loading Time 1mn

SOLUTION FLOW Implementing work sequence Process flow plan: work sequence and timing Standard Work Diagram: walking path Job Aid : training and reference

Process Flow Plan Ingredients Scaling Ingredient Loading Auto-Delivery and Mixer Starting Picking up remix Mixing process Unloading Mixer Dividing Time Idle Time

Standard Work Diagram

Job Aid

Snapshot Audit Using Mixer timers as reference Link key process steps to timers reading Read timer to assess pace keeping Get back on pace after every unplanned gap

Remix Policy Providing new Remix buckets (max weight 53lb) Put additional doubles into trash No remix at Divider Weight and record trash at the end of every session

Thanks for your attention