Fundacion Arubano pa esnan Visualmente Incapacita Favi Fundacion Arubano pa esnan Visualmente Incapacita Rushilene Lejuez Juliene Duran Paez Gabriella Carisal Naomi Croes Interpersonal Communication

Introduction Agency General Information about FAVI Structure of FAVI Challenges in the communication area Skills for a better communication

General Information Name of agency: Service Provided: Visually disability Top disability in Aruba 3100 people impaired Home visits Help clients regain daily activities General assessment Help clients regain connection with their family

Target group/Clients: Activities: FAVIdo (handicraft society) Cooking classes Physical education Sport activities Dia international di garoti Blind or visually impaired elderly, teenager, children and babies Current age group range 110 active clients

Structure Board: Departments: Board members→ Volunteers People with certain knowledge or degree Together with the director→ Decisions are made and operations possible Revalidation Social Activity Early intervention Educational Transport department

Workers/staff: 1 Revalidation Therapist 1 Social worker 1 Director 1 Activity coordinator 1 Chauffeur 1 Administration assistant 2 Teachers lend from SKOA Are pending for a Financial administrator

Challenges Financial Stability - Clients proud or ashamed - Clients may think they would be judged - Lack of trust & communication - Solutions Network (family) - Communication problems between clients & family members - Misunderstandings Education & Motivation - Adults - Children

Communication: Being a social worker: Communication between worker and client What is a competence? Skills Patience Trustworthiness An open mind Challenges Communication Respect & dignity Inspirations Aspirations

Conclusion

Thank You! † Questions?