Problem -solving techniques

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Presentation transcript:

Problem -solving techniques

Force-field analysis To change a product. Think of all negative forces beforehand. List and discuss various forces that are in favour ( driving forces) of the change List and discuss forces that are against proposed change (restraining forces)

Chair technique Explain the problem aloud to an imaginary person sitting in a chair. Encourages clear thinking

Empty chair technique Similar to the chair technique Voice your grievances and or frustrations Another person writes down the grievances or the problems.

Brainstorming Generate many ideas quickly. Three steps. Write down all thoughts regarding a certain problem. Take down ideas one by one and list advantages and disadvantages. Evaluate each idea and choose the best

Delphi technique Involves a series of confidential questionnaires Step 1:

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