Ch. 3 Listening Hearing vs. Listening Importance for Speechmaking

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Presentation transcript:

Ch. 3 Listening Hearing vs. Listening Importance for Speechmaking 4 Types of Listening 4 Causes of Poor Listening Improving Listening

Differences: Hearing – physical (sound waves) Listening – mental (attending & making sense

Listening: Importance Most of us listen poorly Listening is needed on the job at school in all aspects of life Listening improves speaking skills

4 Types of Listening Appreciative (to enjoy- music, comedy, etc.) Empathic (for emotional support) Comprehensive (to understand) Critical (to evaluate-reasoning, evidence, facts)

4 Causes of Poor Listening Not concentrating (gap time) Listening too hard (for too much detail) Jumping to conclusions (assuming w/o hearing entire message) Focusing on delivery/appearance (judging the person not the message)

7 Ways to Improve Listening Take it seriously Listen actively Resist distractions Avoid judging looks or mannerisms Suspend judgments until after over Focus on ideas, evidence, & techniques to use Take notes-main ideas & support