Nonverbal Communication

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Presentation transcript:

Nonverbal Communication Nonverbal Characteristics Primarily expresses attitudes Affects career success Is culture-bound

Nonverbal Communication Types Voice Paralanguage

Nonverbal Communication Types Appearance Attractiveness Clothing Choosing work wardrobe

Nonverbal Communication Types Face and eyes Facial expression Eye contact

Nonverbal Communication Types Posture and movement Personal space & distance Reflects attitudes Creates feelings Indicates power

Nonverbal Communication Types Physical environment Privacy Noise Odors Children Illness

Nonverbal Communication Types Time Use of time Variations in culture

Nonverbal Communication Improving Nonverbal Effectiveness Monitor your behavior Demonstrate interest in others Be positive Observe conventions

Sexual Harassment Types Quid pro quo Hostile work environment

Sexual Harassment Responding Consider dismissing Tell harasser to stop Keep notes Write letter

Sexual Harassment Responding Ask for 3rd party intervention Use company channels File legal complaint

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