Introduction to Mediation
Key Points Most disputes are resolved outside the court system. Mediation is a popular and effective form of dispute resolution. Mediation is voluntary and confidential. The steps of a typical mediation.
Alternative Dispute Resolution Negotiation Arbitration Mediation
Negotiation The disputing parties talk to each other about their problem and try to reach a solution that is acceptable to them.
Arbitration The disputing parties agree to have another person listen to their arguments and make a decision for them.
Mediation A person not involved in the dispute helps the disputing parties talk about their problem and settle their differences.
The Benefits of Mediation Voluntary Confidential Effective Enforceable If settlement reached and written as legally binding contract Free Through many community mediation programs
The Steps of Mediation Introduction Telling the story Identifying positions and underlying interests Identifying alternative solutions Revising and discussing solutions Reaching an agreement