Building Skills Class Labs Therapeutic building blocks Invitational skills (attending- non verbal skills) : Lab 1 Invitational skills (openings-engagement, encouragers): Lab 1 Invitational skills (questioning): Lab 2 Reflecting content and thought: Lab 3 Reflecting feeling, meaning and Summarizing : Lab 4 Skills synthesis (Final)

Invitational Skills Chapter 5 Invitational skills (attending- non verbal skills) : Lab 1 Eye contact Body position Attentive silence Voice Tone Facial Expressions and Gestures Physical Distance Touching and warmth Non verbal p.98-108

Invitational Skills Chapter 5 Invitational skills (Opening Skills - Encouragers) : Lab 1 Opening skills: say “Tell me more” They are invitations (soft requests) Encouragers mean “to cause to have heart” Giving courage to confide Door Openers- non-coercive invitations to talk “You wanted to talk with me…” “Tell me more” “share a bit more on that” “Looks like you’ve hard a hard day…tell me about it” Door Openers vs. Door Closers “oh no…how did it happen?” vs. “Loser…grow a brain” p.110-111

Invitational Skills Chapter 5 Invitational skills (Opening Skills - Encouragers) : Lab 1 (con.) Minimal encouragers- brief supportive statements that convey attention and understanding Convey that the listener is involved, interested and present. Reinforced by nonverbals- head nod, do not interrupt the story’s flow. Examples “I see” “yes” “right” “Okay” “I hear you” “wow” Opening Skills p.110-111