Presentation within the Cross-training program of the Douglas Mental Health University Institute, in collaboration with the Research chair on gambling.

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Presentation transcript:

Presentation within the Cross-training program of the Douglas Mental Health University Institute, in collaboration with the Research chair on gambling “Gambling: basic notions and resources to support intervention” at the Douglas Hall of the Douglas Mental Health University Institute Tuesday, June 6, 2017, from 9am to 4:30 pm

Gambling: Help and Referral Managed by the Information and referral centre of greater Montreal with financial support from the Ministère de la Santé et des Services sociaux 24/7 Telephone service (1992) Email service (2006) Telecounseling program for excessive gamblers (2012)

Gambling: Help and Referral(GHR) Telephone and email service Mandate Support Inform Refer Target clientele Gamblers(at risk and pathological) Entourage (spouses, parents, adult children, friends, employers) Staff members(mandates other than gambling)

GHR Telephone and email service Intervention philosophy Anonymous Confidential Without judgment Target the present moment Restore hope and power 1.800.461.0140 24/7

GHR Telephone and email service Mandate Support(crisis calls, prevention of relapse, accompanying the person) Information (excessive gambling, addiction) Referrals(specialized services in ARC, budget management, support groups, Telecounseling for excessive gamblers, social reinsertion)

GHR Telecounseling for excessive gamblers Program based on a short-term psychological intervention by telephone, offered since 2012, funded by the MSSS Objectives Improving quality of life Regaining control over one’s behaviours with respect to gambling Target clientele All persons having lost control over their gambling behaviours Having a good ability to understand and read

GHR Telecounseling for excessive gamblers Cognitive-behavioural inspiration program: Evaluation Session I: the motivation Session II: the finances Session III: the erroneous ideas Session IV: the triggers Session V: the replacement activities Session VI: the maintenance of acquired information 4 follow-ups: at 1, 3, 6, and12 months at the end of the program

GHR Telecounseling for excessive gamblers Some numbers: Gender (50/50) Age (35 years old) Level of education (Secondary/high school) Regions (All) Retention in program (33%) Reduction in amount of gambling (90%) Satisfaction of participants (+Relation with counselor and facility of access / - Length of program and place to express emotions)

GHR Telecounseling for excessive gamblers Challenges Pilot project with persons requesting self-exclusion from the Lac-Leamy casino Enrich the program by providing room for the management of emotions Enrich the follow-up sessions by adding indicators for success

Thank you! Hélène Hamel, M.I.T. Coordinator and advisor Information and referral centre of greater Montreal