Riverbed Delivers faster time-to-market for happier customers Computer Services Business challenge Riverbed provides cloud performance and network solutions for global customers. How could the company improve IT operational performance to help its customers reach markets more quickly? Transformation Cloud performance and networking solutions services provider Riverbed always looks to improve its service efficiency. With IBM, the team created the IBM Riverbed Oracle Cloud Supply Chain Control Tower to help eliminate production incidents and enable faster services, leading to improved customer satisfaction. “IBM Global Business Services brings to the table a wealth of knowledge and an SME experience, as well as their Center of Excellence.” —Prabhakar Ponugoti, Vice President IT, Riverbed Riverbed Delivers faster time-to-market for happier customers Solution components IBM® Services IBM Riverbed Oracle Cloud Supply Chain Control Tower Oracle E-Business Suite Oracle Cloud Business benefits: Cut time-to-market Reduced the number of production incidents Increased customer satisfaction Client Name Riverbed Company Background Riverbed provides integrated SD-WAN, WAN Optimization, Performance Management and Cloud-Ready Branch solutions to drive cloud-centric enterprises. Headquartered in San Francisco, the company serves 28,000 customers. Business challenge Riverbed provides cloud performance and network solutions for global customers. How could the company improve IT operational performance to help its customers reach markets more quickly? The benefit The solution shortened time-to-market for customers, reduced the number of production incidents and boosted customer satisfaction. Pull Quote “IBM Global Business Services brings to the table a wealth of knowledge and an SME experience, as well as their Center of Excellence.” —Prabhakar Ponugoti, Vice President IT, Riverbed Solution components IBM® Services IBM Riverbed Oracle Cloud Supply Chain Control Tower Oracle E-Business Suite Oracle Cloud Case study Link http://www-03.ibm.com/software/businesscasestudies/us/en/gicss67orcl?synkey=S230714M75050T63 Riverbed provides integrated SD-WAN, WAN Optimization, Performance Management and Cloud-Ready Branch solutions to drive cloud-centric enterprises. Headquartered in San Francisco, the company serves 28,000 customers. Share this Link