ETSI WG SatEC (Satellite Emergency Communications) Emergency Satellite-Assisted Telecommunication Services in major disasters Egil Bovim - Special Task Force STF 472 © ETSI 2014. All rights reserved

Background EC tasked ETSI with assessing the present and potential place and role of satellite communication in disaster situations. ETSI established project organisation WG SatEC as steering committee STF 472 as project group. STF 472

STF 472 Objectives Define Scenarios for: Major earthquake in an urban environment Mass public transportation accident in remote area Define set of emergency responses to scenarios Dimensioning of telecommunication network(s) for use by first responders (in charge of search & rescue operations, emergency shelter…..) STF 472

User/Response Requirements STF 472 Approach SatEC Terms of Reference Abstraction/ Superposition STF Reference Scenario Example/Real Scenarios STF User Interviews STF/Users User/Response Requirements Abstraction/ Extrapolation Future Work? Technical Specification (TS) STF Model System Requirements

Reference scenarios Generic, but specific ToR limitations Should be general for planning purposes Realistic in terms of weather conditions, infrastructural and other challenges etc Numbers needed for dimensioning ToR limitations 2 rather similar scenarios Timing Consequences Responses STF 472

Reference Scenario Fact-finding Reference documents past disasters Europe: Not very many exist Varying level of usefulness, but some are good! User interviews Limited access Limited information Chosen solution: Broaden the scope 6 STF 472

regional/ local Authority What are we looking at? National/ regional/ local Authority Police ECC F&R ECC Municipal Providers Hospital Medical ECC Police FFC F&R FCC Em.t. Supplies/ Shelter unit Water/Power Coord. FECC Em.t Op SAR/FF Fcoord Dec. unit Hazard Zone Em.t. Op. Em.t. Roads dep. Em.t. Railways Em.t. Em.t. F.C. Sanitation unit Incident sector Municipal Defence NGO(s) STF 472

Process fact-finding 18 semi-structured interviews Civil protection authorities Emergency services Military NGOS 6 countries Discussions conferences Personal contacts Literature studies 8 STF 472

“Organisational” findings Organisations differ between MSs, tasks do not All nations are willing to provide assistance, but not to ask for it Quantitative data are hard to get at Not recorded Classified “Scoop and go” is on the increase Coercive approach to evaluation seriously hampers exchange of experiences 9 STF 472

“Technical” findings The usage of Communications systems in disasters differs between MSs Analogue systems are there to stay for long Voice and paper are still important Military and international organisations more advanced than emergency services (data transmission) Data transmission is generally given a lower priority than voice Video conferences mainly used in international missions Internet access in the field mainly strategic/ administrative level (but ”everybody has a smart phone!) User satisfaction with existing systems is generally high 10 STF 472

“Technical” findings There is a wide range of concern about confidentiality If public systems are up and running, they are normally not congested (Exception: Satellite!) PMRs are preferred by those who have them The large majority of interviewees states price as the main showstopper for usage of satellite. 11 STF 472

Next steps Translation of findings into model Quantification is a main challenge The STF has been strengthened with two experts on modelling System definitions for future systems for use in big disasters Mapping models to technologies Should lead to network architecture definitions or network domensioning (This activity is outside the scope of the present STF) Date of completion STF 472: May 2015 12 STF 472

Feedback Contact: http://portal.etsi.org/stfs/STF_HomePages/STF472/STF472.asp STF 472