knowledge information public value capability capacity BIM co-design content credibility susceptibility leadership innovation community records attention management ICT collaboration GIS business adaptive resilience productivity culture systems thinking measurement education semantic web ontology networks KNOWLEDGE MANAGEMENT DRIVING BUSINESS EXCELLENCE IN LOCAL GOVERNMENT

competent

Time $ Services

Power Law

Tipping point

PROBLEM Capability Gap Capacity Gap Credibility Gap

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PROBLEM Capability Gap Capacity Gap Credibility Gap Increased resilience and adaptive capacity. More productive councils and communities. More agile and responsive services Improved public value

PROBLEM Capability Gap Capacity Gap Credibility Gap Increased resilience and adaptive capacity. More productive councils and communities. More agile and responsive services Improved public value Knowledge Management Collaboration Public Value BENEFIT STRATEGIC RESPONSE commitment of leadership. motivating culture strategic alliances Human development Vision & Plan Measure Semantic web Collaboration Education Governance career pathways information centric Partnerships technology infrastructure citizens innovative capability maturity security and privacy Shared ICT platforms

PROBLEM Capability Gap Capacity Gap Credibility Gap Increased resilience and adaptive capacity. More productive councils and communities. More agile and responsive services Improved public value Knowledge Management Collaboration Public Value BENEFIT STRATEGIC RESPONSE commitment of leadership. motivating culture strategic alliances Human development Vision & Plan Measure Semantic web Collaboration Education Governance career pathways information centric Partnerships technology infrastructure citizens innovative capability maturity security and privacy Shared ICT platforms

PROBLEM Capability Gap Capacity Gap Credibility Gap Increased resilience and adaptive capacity. More productive councils and communities. More agile and responsive services Improved public value Knowledge Management Collaboration Public Value BENEFIT STRATEGIC RESPONSE commitment of leadership. motivating culture strategic alliances Human development Vision & Plan Measure Semantic web Collaboration Education Governance career pathways information centric Partnerships technology infrastructure citizens innovative capability maturity security and privacy Shared ICT platforms

PROBLEM Capability Gap Capacity Gap Credibility Gap Increased resilience and adaptive capacity. More productive councils and communities. More agile and responsive services Improved public value Knowledge Management Collaboration Public Value BENEFIT STRATEGIC RESPONSE commitment of leadership. motivating culture strategic alliances Human development Vision & Plan Measure Semantic web Collaboration Education Governance career pathways information centric Partnerships technology infrastructure citizens innovative capability maturity security and privacy Shared ICT platforms

PROBLEM Capability Gap Capacity Gap Credibility Gap Increased resilience and adaptive capacity. More productive councils and communities. More agile and responsive services Improved public value Knowledge Management Collaboration Public Value BENEFIT STRATEGIC RESPONSE commitment of leadership. motivating culture strategic alliances Human development Vision & Plan Measure Semantic web Collaboration Education Governance career pathways information centric Partnerships technology infrastructure citizens innovative capability maturity security and privacy Shared ICT platforms

PROBLEM Capability Gap Capacity Gap Credibility Gap Increased resilience and adaptive capacity. More productive councils and communities. More agile and responsive services Improved public value Knowledge Management Collaboration Public Value BENEFIT STRATEGIC RESPONSE commitment of leadership. motivating culture strategic alliances Human development Vision & Plan Measure Semantic web Collaboration Education Governance career pathways information centric Partnerships technology infrastructure citizens innovative capability maturity security and privacy Shared ICT platforms

PROBLEM Capability Gap Capacity Gap Credibility Gap Increased resilience and adaptive capacity. More productive councils and communities. More agile and responsive services Improved public value Knowledge Management Collaboration Public Value BENEFIT STRATEGIC RESPONSE commitment of leadership. motivating culture strategic alliances Human development Vision & Plan Measure Semantic web Collaboration Education Governance career pathways information centric Partnerships technology infrastructure citizens innovative capability maturity security and privacy Shared ICT platforms

PROBLEM Capability Gap Capacity Gap Credibility Gap Increased resilience and adaptive capacity. More productive councils and communities. More agile and responsive services Improved public value Knowledge Management Collaboration Public Value BENEFIT STRATEGIC RESPONSE commitment of leadership. motivating culture strategic alliances Human development Vision & Plan Measure Semantic web Collaboration Education Governance career pathways information centric Partnerships technology infrastructure citizens innovative capability maturity security and privacy Shared ICT platforms

Lighthouse Projects Collaboration of ICT, RM and GIS Digital Mail Room Digital Cities GIS collaborations - regional capability Building Information Models Partnerships for professional development Social Media

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