© 1996-2003 American Student Achievement Institute ACTIVE LISTENING © 1996-2003 American Student Achievement Institute http://asai.indstate.edu • May be reproduced with proper citation for educational purposes.
Qualities of Active Listeners Desire to be “other-directed” No desire to protect yourself Desire to imagine the experience of the other Desire to understand, not critique American Student Achievement Institute
Skills for Active Listening Examples: Sitting forward Eye contact Nodding head BODY LANGUAGE American Student Achievement Institute
Skills for Active Listening OPEN-ENDED QUESTIONS Examples: What happened after that? Who was there? What did they do? How did that work? American Student Achievement Institute
Skills for Active Listening Examples: So what I hear you saying is . . . REPEAT CONTENT American Student Achievement Institute
Skills for Active Listening ACKNOWLEDGING FEELINGS Examples: You’re feeling ___. It makes you (feeling) that . . . American Student Achievement Institute
Skills for Active Listening Examples: Bite your tongue! DON’T JUDGE American Student Achievement Institute
Skills for Active Listening Examples: Count to yourself. BEING QUIET American Student Achievement Institute
Trying It Out LISTENER SPEAKER OBSERVER Active listening A success that they’ve experienced SPEAKER Make note of active listening skills being used. Feedback. OBSERVER American Student Achievement Institute
American Student Achievement Institute ACTIVE LISTENING Open-Ended Questions Body Language Acknowledge Feelings Repeat Content Don’t Judge Be Quiet American Student Achievement Institute
Trying It Out LISTENER SPEAKER OBSERVER Active Listening The biggest challenge of being an educator SPEAKER Make note of active listening skills being used. Feedback. OBSERVER American Student Achievement Institute
American Student Achievement Institute ACTIVE LISTENING Open-Ended Questions Body Language Acknowledge Feelings Repeat Content Don’t Judge Be Quiet American Student Achievement Institute
Trying It Out SPEAKER SPEAKER OBSERVER Active Listening What made them want to become an educator SPEAKER Make note of active listening skills being used. Feedback. OBSERVER American Student Achievement Institute
American Student Achievement Institute ACTIVE LISTENING Open-Ended Questions Body Language Acknowledge Feelings Repeat Content Don’t Judge Be Quiet American Student Achievement Institute
© 1996-2003 American Student Achievement Institute ACTIVE LISTENING © 1996-2003 American Student Achievement Institute http://asai.indstate.edu • May be reproduced with proper citation for educational purposes.