Business communications

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Presentation transcript:

Business communications Oral Presentation

Formal Oral Presentation A long speech can last from 20 minutes to more than an hour. Determine the Objective – What do you want to communicate? Analyze the Audience – size, knowledge, demographics. Determine Time Available – 3 minute, 5 minutes, 40 minutes Gather Information – Do your research Determine the Mode of Delivery – impromptu, textual, memorize

Introduction -attention getter, your topic, your purpose -tell audience your objective -hold the audience attention http://www.lifehack.org/articles/communication/20-best- inspirational-speeches-from-the-movies.html

Body Present the main points Limit the main points to three or fewer Arrange in a logical order As you progress in the speech, summarize previous points Provide a transition from one idea to the next Add variety to presentation Visual aids, questions, examples, illustrations

Closing Review or summarize the main points Make sure the audience understand the topic Have them take action Ask the questions Leave them with something to remember

Delivery of Oral Presentation Voice Qualities – loudly enough to sound natural, look at person farthest away and project voice to them. Speak at a moderate pace. Nonverbal Symbols – maintain eye contact and read the feedback, facial expressions like frowns or smiles, gestures like tapping fingers or folding your arms can dictate nervousness. Think positively Focus on the needs and concerns of the audience Good posture indicates self confidence Visual aids should be used Allow time for feedback

Terms Enunciation – The act of pronouncing words. Make sure your enunciation is clear when ordering at a restaurant so you don’t get French flies instead of French fries. Pronounciation – The act of producing the sounds of speech, including articulation, stress, and intonation, often with reference to some standard of correctness or acceptability.