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IT Procedures Something is wrong with my computer. Something popped up that I don’t recognize. My computer is freezing up. I forget my password.

Computer Storage and Speed My computer runs slow. I don’t know how to use Dropbox. I save everything on my desktop. Dropbox: Online vs. Selective Sync vs. Smart Sync

Dropox Selective Sync Click Dropbox icon on the bottom right of your menu bar. Click the settings gear icon in the top right corner, followed by preferences. 3. Click Sync, followed by Selective Sync. 4. Select within the TMF Team Folder, only the files you need to save on your hard drive for immediate access.

Dropbox Smart Sync Click the Folder icon on your desktop or in your menu bar. Click TMF Team Folder. 4. Right click on the folder you want to Smart Sync, and choose Smart Sync to store on your hard drive, or Online Only to store in the cloud. 3. Click your Program/Department folder

Computer Updates Manufacturer Updates Windows Updates Agents installed Updates “Reboot Now” Shut down

IT Security +Businesses are seeing more ransomware attacks, more often The number of ransomware attacks on businesses tripled in 2017, jumping to one attack every 40 seconds. +NPO Example: Last year, the Indiana based non-profit organization Little Red Door, which provides diagnostics, treatment, and supplies to under-served cancer patients, was a victim of cyber attacks. Their entire staff received text messages followed by an ominous email with “Cancer Sucks, But We Suck More!” as the subject line, and the hackers accessed the nonprofit's server after a staffer inadvertently downloaded malware from that email.  Hackers blocked access to the client files and financial data of the organization. They reported that the culprits infected their central server, stripped and encrypted data, and demanded a steep 50 Bitcoin (US$44,000) payment.

IT Security How can we watch our network and keep the bad guys out? Firewall 2 Step Verification Email Dropbox Staff Computers What not to click Installed Malware and Antivirus agent Moving forward

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