Trials and Tribulations Low Code Development Trials and Tribulations

What is low code?

Hiring Consulting Process Improvement Influences

This feeling…

Research

Interview Results This Photo by Unknown Author is licensed under CC BY-NC-ND

Traditional development….

How that applies to low code…

The accumulating cost of support This Photo by Unknown Author is licensed under CC BY-SA

Goal #1 Tiered Support 1st point of contact is the data owner 2nd level – Service Desk 3rd level – Developer Goal #1 Tiered Support

Goal #2 Reduce interruptions and drain on development time Build sites, don’t work on them Capture technical debt Document WHY Value

Question…

All of this can be reference later…. http://bluecollab.com

What counts as a project?

Things to think about Who is the audience What do we need to document? Technical Debt Value! Obstacles Things to think about

What’s the plan?

Project

Result - Project List

For each work request For large projects, you have a couple of options… you can enter user each user story. Or you can attach documentation. Title Requestor(s)/Contact(s) What problem are we trying to solve? Technical Notes: Not the obvious stuff. What do you need to know about this request in the future? If you hire a consultant, what do they need to know about this change? Sizing: Consider time, complexity and risk. Mini Minor Major Obstacle Value: UX, Critical to Process, Compliance/Security Requirement, Efficiency Savings, Technical Debt… and perhaps a “none” option.  People ask for things that provide little or no value, which is fine if it is easy, but a consideration if it extends the complexity of the solution. Be deliberate. Status: Requested/Hold (discussed, but not promised or on the backlog) Backlog (things that are definitely happening) In Progress Complete Closed – See notes (removed without action because <xxx> ) New Project? Yes or No Date Closed/Complete Attachments for new or complex requests. Project (Parent item) Value/Obstacles/Technical debt

Completed

Results

Trends

Support

For the Service Desk

Questions? http://bluecollab.com