Leon Navickas Chairman and CEO The Urgency of eLearning In the Knowledge Economy Leon Navickas Chairman and CEO March 2001

The eLearning Imperative Get the right information to the right people at the right time

Our Industry is at a Critical Turning Point

We Are In The Midst of a Technology Disruption

Technology Disruption Everyone is connected & interconnected

Technology Disruption Everyone is connected & interconnected Browsers provide a universal interface

Technology Disruption Everyone is connected & interconnected Browsers provide a universal interface Bandwidth is abundant at low cost

Technology Disruption Everyone is connected & interconnected Browsers provide a universal interface Bandwidth is abundant at low cost All the world’s content is online

Technology Disruption Everyone is connected & interconnected Browsers provide a universal interface Bandwidth is abundant at low cost All the world’s content is online Net resources are available 24 x 7

Business Drivers Are Necessitating Change

Business Drivers The “Knowledge” Economy

Business Drivers The “Knowledge” Economy Customer Relationships

Business Drivers The “Knowledge” Economy Customer Relationships Competitiveness

Business Drivers The “Knowledge” Economy Customer Relationships Competitiveness Leveraging the online medium

Critical Challenges Facing Us Today Strategic Business Processes

Accelerate Time to Market New Product Rollouts Strategic Business Processes

Protect IT Investments and Improve Performance New Product Rollouts Software Deploy- ments Strategic Business Processes

Increase Corporate Agility, Access and Skills New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Strategic Business Processes

Build Brand, Extend Reach, Generate Revenue New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Strategic Business Processes

Improve Efficiency, Teamwork and Communication New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Strategic Business Processes

Improve Revenue By Delivering New Online Services Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce Strategic Business Processes

How Do We Address These Growing Business Demands? Technology Strategic Business Processes Business Drivers 22

Software Infrastructure for eLearning and Business Collaboration With a Comprehensive Software Infrastructure! New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce Software Infrastructure for eLearning and Business Collaboration

eLearning and Collaboration Core Technology for eLearning and Collaboration New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce User Environments with Business Processes Domain Expertise Supporting Infrastructure Enterprise Data Management and Integration Web-based Real-time Knowledge Delivery & Interaction

Software Infrastructure for eLearning and Collaboration Structured Classrooms and Live Collaboration New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce Virtual Classrooms Software Infrastructure for eLearning and Collaboration

Software Infrastructure for eLearning and Collaboration Web Conferences and Large-Scale Presentations New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce Virtual Classrooms Web Conferences Software Infrastructure for eLearning and Collaboration

Software Infrastructure for eLearning and Collaboration Ad-Hoc and Self-Service Meetings New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce Virtual Classrooms Web Conferences eMeetings Software Infrastructure for eLearning and Collaboration

Software Infrastructure for eLearning and Collaboration Authoring, Capturing, and Re-Using Knowledge New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce Virtual Classrooms Web Conferences eMeetings Recording and Playback Software Infrastructure for eLearning and Collaboration

Software Infrastructure for eLearning and Collaboration And, Best-in-Class Third-Party Solutions New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce Ecosystem of Partners Virtual Classrooms Web Conferences eMeetings Recording and Playback Software Infrastructure for eLearning and Collaboration

Software Infrastructure for eLearning and Collaboration Enterprise Learning Management Systems New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce LMS Virtual Classrooms Web Conferences eMeetings Recording and Playback Software Infrastructure for eLearning and Collaboration

Software Infrastructure for eLearning and Collaboration Professional-Quality and Domain-Specific Content New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce LMS Content Virtual Classrooms Web Conferences eMeetings Recording and Playback Software Infrastructure for eLearning and Collaboration

Software Infrastructure for eLearning and Collaboration Professional Service and Training Companies New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce LMS Content Services Virtual Classrooms Web Conferences eMeetings Recording and Playback Software Infrastructure for eLearning and Collaboration

Software Infrastructure for eLearning and Collaboration Platforms and Networking Infrastructure New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce LMS Content Services Technology Virtual Classrooms Web Conferences eMeetings Recording and Playback Software Infrastructure for eLearning and Collaboration

Software Infrastructure for eLearning and Collaboration The Complete eLearning Framework New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce LMS Content Services Technology Virtual Classrooms Web Conferences eMeetings Recording and Playback Software Infrastructure for eLearning and Collaboration

Centra’s Mission Enable Web-based delivery of live eLearning and collaboration for strategic business processes across the extended enterprise

Centra’s Products and Services Packaged applications and ASP Services Thin-client browser-based solution Integrated voice-over-IP, video conferencing, shared workspaces and live applications Enterprise-class system with scalability, extensibility, and management eLearning for business -- domain expertise and best-practices expressed in software

Centra Core eLearning and Collaboration Technology Easiest, Most Powerful Collaboration Interface Centra Symposium Centra Core eLearning and Collaboration Technology

Centra Core eLearning and Collaboration Technology Ability to Reach Large Audiences Centra Symposium Centra Conference Centra Core eLearning and Collaboration Technology

Centra Core eLearning and Collaboration Technology Self-Service Coordination and Ad Hoc Collaboration Centra Symposium Centra Conference Centra eMeeting Centra Core eLearning and Collaboration Technology

Centra Core eLearning and Collaboration Technology Capture and Re-Use Knowledge Centra Symposium Centra Conference Centra eMeeting Centra Knowledge Studio Centra Core eLearning and Collaboration Technology

Centra Core eLearning and Collaboration Technology Added Value Through Technology and Services Professional Services Customer Support Methodology API Toolkits Add-on Modules Centra Symposium Conference eMeeting Knowledge Studio Centra Services Centra Core eLearning and Collaboration Technology

Centra Core eLearning and Collaboration Technology Serving Global Market with Internationalized Products English Japanese French German Danish Spanish Portuguese Greek Korean Centra Symposium Centra Conference Centra eMeeting Centra Knowledge Studio Centra Services Centra Core eLearning and Collaboration Technology

Centra Core eLearning and Collaboration Technology Relationships with the Most Important Companies Centra’s Alliance Partner Ecosystem Centra Symposium Centra Conference Centra eMeeting Centra Knowledge Studio Centra Core eLearning and Collaboration Technology

Centra Core eLearning and Collaboration Technology Centra’s Industry- Leading LMS Partners LMS Centra Symposium Centra Conference Centra eMeeting Centra Knowledge Studio Centra Core eLearning and Collaboration Technology

Centra Core eLearning and Collaboration Technology Centra’s Content and Training Companies LMS Content Centra Symposium Centra Conference Centra eMeeting Centra Knowledge Studio Centra Core eLearning and Collaboration Technology

Centra Core eLearning and Collaboration Technology Centra’s eLearning Value-added Service Partners LMS Content Services Centra Symposium Centra Conference Centra eMeeting Centra Knowledge Studio Centra Core eLearning and Collaboration Technology

Centra Core eLearning and Collaboration Technology Centra’s Strategic Technology Alliances LMS Content Services Technology Centra Symposium Centra Conference Centra eMeeting Centra Knowledge Studio Centra Core eLearning and Collaboration Technology

Centra Core eLearning and Collaboration Technology Centra Delivers the Total eLearning Solution Strategic Business Processes LMS Content Services Technology Centra Symposium Centra Conference Centra eMeeting Centra Knowledge Studio Centra Core eLearning and Collaboration Technology

Faster Time-to-Market, Stronger Distribution Channels New Product Rollouts ROI from acceleration of revenue generating functions at lower cost

Protect IT Investments and Improve Productivity New Product Rollouts Software Deploy- ments ROI from acceleration of change management and skills-building

Increase Corporate Agility Access to People & Knowledge New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge ROI from greater corporate agility and cost savings in training

Get Closer to Customers, Build Brand and Extend Reach New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Care and Online Selling ROI from revenue-generating and customer-facing functions

Improve Process Efficiency New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Care and Online Selling Supply Chain Mgmt. ROI from acceleration of product development and related functions

Deliver New Services that Create New Revenue Streams Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Care and Online Selling Supply Chain Mgmt. Knowledge eCommerce ROI from new revenue sources and new online customers

Centra Controls The Dominant Market Share Live eLearning Market Share 1999 2000 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Centra Mentergy Lotus Others(16)* Frost & Sullivan, Jan 2001 *including Astound, CUseeMe, Eloquent, Interwise, Evoke, MSHOW, Placeware, Webex

Centra Has The Largest Customer Base Total Number of Centra Accounts 440 177 93 19 1997 1998 1999 2000

Centra Has the Most Influential Strategic Customers Select major accounts from Q4 2000 Quest Communications Bayer A.G. Coca-Cola Company Daimler Chrysler Royal & Sun Alliance HCA Healthcare Telecom Italia Merck Pharmaceuticals Kissei Pharmaceuticals Chevron Bank of Bilbao Westinghouse Electric ConAgra Foods EMC Corp. Bausch & Lomb Ford Motor Company

Ask Centra Customers… “eLearning Drives Our Business” Matt Abrahams, Ariba Businessweek -- August 2000

Get the right information to the right people at the right time Urgency for eLearning Get the right information to the right people at the right time

The Future is Now Software infrastructure for eLearning and collaboration is the key to augmenting strategic business processes Centra’s ecosystem is critical for best-in-class value-add and total solutions This is a global revolution and the most successful companies will lead

About Centra… Founded in 1995; In-market since 1997; Successful IPO in Feb. 2000 First-mover and leader in Live eLearning and Business Collaboration market Internet software infrastructure business 220+ people in worldwide workforce Partnership with MicroPower in Brazil

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