PEOPLE - The Heart of Crystal Cruises

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Presentation transcript:

PEOPLE - The Heart of Crystal Cruises River Cruise Line Guest Count Crew Count Tauck (Inspiration Class Ships) 130 39 Uniworld (S.S. Maria Theresa) 150 57 Ama Waterways (AmaStella) 158 50 Scenic (Jasper, Opal & Amber) 169 53 Viking (Longships) 190 50 CRYSTAL MOZART 154 92

All Inclusive Features All-suite accommodations; Gratuities for all guides, drivers and shipboard staff; Farm-to-table dining featuring Crystal’s innovative and acclaimed six-star cuisine with regionally-inspired menus; Unlimited soft drinks and premium beverages including champagne, fine wine and spirits; Unlimited soft drinks, beer and bottled water in-suite; Welcome bottle of champagne and two bottles of wine in-suite; Choice of curated Crystal Complimentary Adventures shore excursions in every port, including a complimentary culinary experience at a Michelin-starred restaurant;  24-hour self-service pantry featuring specialty coffees, teas, wines and nonalcoholic beverages; 24-hour room service with options available from the menu of the main restaurant;

All Inclusive Features Onboard entertainment and enrichment programs; Complimentary use of our Atlanta E-bikes; 24-hour Wi-Fi access including free Wi-Fi/Internet usage of 60 minutes per person, per day; Daily yoga and fitness classes; Daily choice of electronic international newspapers; Complimentary self-service guest laundry ; Complimentary airport transfers between the airport and the river yacht on days of embarkation and disembarkation

LUXURY CRYSTAL RIVER CRUISES VS. OTHER RIVER COMPETITORS

COMPARE THE VALUE! Brand A Brand T Brand U Crystal Itinerary THE CRYSTAL RIVER EXPERIENCE Brand A Brand T Brand U Crystal Itinerary Basel to Amsterdam 6/24/18 6/3/17 6/23/18 Inclusions Semi-Inclusive All-Inclusive Lowest Balcony $3748 $6040 $4599 $4095 CRYSTAL OFFERS GREATER VALUE: True luxury experience Fine dining Six-star service Wines & premium spirits Bigger staterooms More spacious ships More dining options More shore excursion options and exclusive experiences

Crystal River Cruises vs. Competitors Programs & Amenities Sales notes: Shore excursions, choice of two optional in every port Premium beverages throughout and in suite Fitness Center featuring state-of-art Technogym equipment 24-hour room service Brining award winning Crystal service and experience to redefine the river category!

Crystal Mozart Deck Plans Inaugurated: July 13, 2016 Total Guests: 154 Total guest suites: 77 2-Bedroom Crystal Suite (2) Penthouse (12) Deluxe Suites (63) Length: 120.44 meter/395 feet Width: 22.85 meter/75 feet Crew: 92 Crew/Guest Ratio: 1 to 1.7 Some things have changed – all for the better. As we got deeper in the project, we realized that their were opportunities that we had not considered that would provide Mozart with the best canvas to showcase the Crystal Experience, again a reimagine Queen of the Danube. Staterooms are larger Public rooms shifted for a better experience in those areas Signature Crystal 360 wraparound Promenade deck Larger fitness center and spa facilities Crystal Mozart Highlights: READ POINTS ON SLIDE ROOM DETAILS 2 Bed Crystal Suite with French balcony - 860 sq. ft. Penthouse with French balcony - 322 sq. ft. Suites: S1 & S2 with French balcony - 215 sq. ft. S3 & S4 with Fixed window - 203 sq. ft. Note: Third berths available on request. AMENITY HIGHLIGHTS Indoor Pool Palm Court Multiple dining venues Vintage Room Connoisseur Club 100% of Suites over 200 sq feet! 50% of Suites over 215 sq feet! No elevators You will be the first to preview additional renderings that we just received of the suites to come!

Exceptional customers Seeking Luxury! 50% are new to Crystal! Past Ocean Cruisers: Oceania, Regent, Seabourn, Silversea, Celebrity & Princess Luxury travelers: Four Seasons, Ritz, A&K, One & Only 50% are Crystal Society members Demographics 80% married 57% are employed 62% from North America

DECISION FACTORS Question: which of the following were the most important to you in your decision to take this cruise?